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Jerry's Transmission & Automotive Repair Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(487 Reviews)
90
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

Jerry's Transmission Services provides transmission repairs, brakes, and general auto repairs along with oil changes to the Guilford, CT area. Jerry's Transmission Services provides transmission repairs, brakes, and general auto repairs along with oil changes to the Guilford, CT area.

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(203) 453-5177

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
620 Boston Post Rd, Guilford, CT 06437

Affiliations

ASE
ASE - Master Certification
Jerry's Transmission & Automotive Repair Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(487 Reviews)

DP
DAVID P.
Deep River, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Service
James is the best and friendliest mechanic I have ever dealt with.

BN
BRIDGET N.
Madison, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Car Not Turning Off Still Not a Turnoff from Jerry's
Brian's crew replaced my transmission for a hefty fee, but alas, transmissions are expensive. It solved the problem of a terrible smell that I had been dealing with for 3 years and that 3 other garages could not identify.

Oddly, after the replacement, the car would not turn off reliably. I would have to move the car a little, forward or backward, and try again. Usually, it turned off after the third try or so. Brian took the car back, troubleshooting the issue over several days. It was frustrating for both of us, and was not an issue that Jerry's had dealt with before. But! Brian offered me a loaner car and had his staff pick me up and bring me home when needed and was very gracious and honest about the whole situation. He stood by his work and kept working until the problem was resolved.

Business doesn't always go as planned, but Brian was great to work with and I would bring my car there again...though, he would probably be glad to never see my perplexing vehicle again!

JC
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JEFF C.
Clinton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
New transmission
As always very easy to work with and honest group of people.

RL
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RICH L.
Westbrook, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Transmission problems
I’ve had trucks with transmission problems and have brought them to Jerry’s in the past. I’ve never had any regrets they have been excellent to work with. Gave ma a time frame of how long and an estimate and have been spot on. I would recommend them to anyone.

DK
David K.
Middletown, CT
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
Category: Service
David said they are phenomenal with communication and updates. Their service is fantastic and the price was much less than what he expected. He can't say enough nice things about them.
Recommended

JA
Jeremy A.
Higganum, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Spoke to Michelle. She said got what they needed, the pricing was accurate and it was easy.
Recommended

SE
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SUZANNE E.
Ivoryton, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
They are the best!
My Dad always went to Jerry's and passed that on to me. I completely trust them with my vehicle's transmission. They have a great reputation, they are the best, ask anyone! We are so lucky to have such a great, honest business to take care of our needs.

CH
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CHRIS H.
Guilford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
New transmission
Jerry's has been my go-to for multiple vehicles and multiple transmissions. Fair prices. Great work.

CG
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CHRIS G.
Madison, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service and highly recommend
Thanks for the great service.

Verified Customer
Bethany, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
96 explorer
Awesome job!

SD
SAM D.
Watertown, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Friendly, Honest service
Nobody ever wants to hear that they need a new transmission, but the team at Jerry’s was very helpful throughout the process. They communicated the situation, went over my options, and provide a timely repair.

RB
ROBERT B.
Guilford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent service ! Car serviced and done as promised
Great people to work with, professional friendly and they provide excellent work

IS
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IAN S.
Portland, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Excellent
My experience at Jerry’s was a pleasure.

RO
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RON O.
Madison, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Great Service
Low cost for a high quality job.

Verified Customer
Guilford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Repair exhaust system
Jerry’s did a great job in identifying and fixing a “check engine” light. They kept in the loop as the work progressed and fixed the issue
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