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Japanese Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(933 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Japanese Auto Repair
Building a Reputation
Exceptional Quality Parts
Honest hard work
Fair price Japanese Auto Repair
Building a Reputation
Exceptional Quality Parts
Honest hard work
Fair price

Categories
Car Maintenance, Import Auto Repair, European Auto Repair
Contact
(503) 235-6300
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1025 SE 6th Ave Portland, OR 97214-2374
Get Directions
Japanese Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(933 Reviews)
Write a Review
Recent Reviews
JC
Jim C.
Oregon
Honda Odyssey
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/07/2025
verified customerVerified Customer
Category: Service
Jim said he paid more then the estimate, the work was good but he feels the communication could be improved,
Recommended
Verified Customer
Portland, OR
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Routine visit
Great job
LR
gravatar
LEONARD R.
Portland, OR
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
DEQ
My highlander failed DEQ . They did a diagnosis and and made a minor repair. It passed the next go around with DEQ. Fair price and good workmanship. They have also replaced timing belt and and a seat belt in the past. Always happy with their work and fair prices.
QW
Quinn W.
Portland, OR
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
Category: Service
Quinn said they called him back, gave him a time frame and stuck with that. He added that they left the vehicle clean and he was happy with that.
Recommended
PA
Patrick A.
Portland, OR
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
Category: Service
Patrick said they were able to take care of his issues the same day he brought it in.
Recommended
KK
gravatar
KARL K.
Portland, OR
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
My car was misbehaving and they got me right in to fix it!
About 40 miles from home my car started flashing all kinds of warning signs, e.g. the engine symbol, check emission control , check AWD, and something about uphill traction. The car was running a little rough but was not heating up so I avoided the highway and got home. On the way I called Japanese Auto Repair and they said I could bring it in the next morning. By 1 pm the next day my car was ready to roll and it was not nearly as expensive as I feared
BS
Bill S.
Portland, OR
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Bill said the service was wonderful.
Recommended
JE
Jake E.
Portland, OR
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
Category: Service
Jake said the communication was done promptly, the work was done correctly, but it was a fair amount more expensive than the estimate he was given.
Recommended
CS
Clare S.
Portland, OR
Toyota Tacoma
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/20/2025
verified customerVerified Customer
Category: Service
Clare said she had a concern about a sound coming from her dashboard and they told her it was just change jingling in there, which it definitely was not. She goes there frequently and this has been the only problem.
Recommended
DW
David W.
Portland, OR
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
David said emailed them to set up appointment time, dropped the vehicle off, went to pick it up and very painless.
Recommended
Verified Customer
Portland, OR
Toyota Camry
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/27/2025
verified customerVerified Customer
5
Got in fast
I've been bringing my car here for a few years and have always been very happy with the repair work I get done. And they are always quick to get me in. I have the impression they're under new management now because some details were missed. For example, my seat belt clip was missing and as I was preparing to go back and ask where it was I found it under the driver's seat. Additionally, I had to take my car back 2-3 weeks later for a different problem that I wonder could have been found during the initial visit.
WH
Will H.
Oregon
Subaru Outback
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Will said the service took longer than expected. The technicians were very communicative and at a good price.
Recommended
JF
Jean F.
Portland, OR
Nissan 300ZX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Jean said they are always the best, which is why she goes back to them. They are always so kind there, and excellent.
Recommended
DL
Donna L.
Oregon
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Donna said this was her first time there and they're wonderful.
Recommended
JH
Jonathan H.
Portland, OR
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Jonathan said they did a good job.
Recommended
Displaying Review 1 - 15 of 933 in total
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