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Jackson's Complete Auto Care

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(362 Reviews)
74
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Score Details

5 stars
88%
4 stars
9%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
74
Net Promoter Score ®

Business Details

About

The staff at Jackson’s Complete Auto Care pays homage to its history through old-fashioned, unparalleled customer care and auto repair, yet services your vehicle with incredibly advanced technology – the best of both the past and present times.

For 84 years, Jackson’s Auto Care has been keeping the Eugene, Oregon community and The staff at Jackson’s Complete Auto Care pays homage to its history through old-fashioned, unparalleled customer care and auto repair, yet services your vehicle with incredibly advanced technology – the best of both the past and present times.

For 84 years, Jackson’s Auto Care has been keeping the Eugene, Oregon community and surrounding areas safely on the road with ASE-Certified Master Technicians and the latest in automotive diagnostic equipment. We look forward to serving you for the next 84. ...more

Categories
Auto Repair, Oil Change, Car Maintenance
Contact
(541) 344-7366
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
660 W 6th Ave Eugene, OR 97402
Get Directions

Affiliations

Jackson's Complete Auto Care's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(362 Reviews)
Write a Review
Recent Reviews
EI
gravatar
EINAR I.
Eugene, OR
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2024
verified customerVerified Customer
10
Great integrity!
Our 2014 Ford Escape suddenly had the brake light on and a message saying that the brake fluid level was low right before the weekend, and when I got home we discovered that the brake fluid reservoir was empty and it looked like there was a leak near a rear wheel. We took it to Jackson's on Monday around noon, without an appointment, to ask them to look into this problem and repair it, and said that we were ok leaving the car with them for the week, given that we hadn't called them in advance. Early this morning they called us to let us know that the issue was a caliper that was leaking, and that this was something that they'd replaced just shy of 2 years ago, so it was under warranty and would be repaired at no charge. We didn't remember this repair from 2 years ago, but they had it in their records and did the work under warranty! Then they got the repair done by noon today. Great work and wonderful integrity to do the research to determine that this part was still under warranty.
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