We're sorry to hear about your experience. It sounds like the cost difference gave you quite a shock, like finding out your car was secretly a luxury model! While we strive to provide clear communication and accurate estimates, it seems we didn’t deliver on that front this time. We appreciate your feedback as it helps us improve our practices. If you have any further concerns, please feel free to reach out directly. We're here to help, even if the car lingo can sometimes sound like a foreign language!