J&S Auto Repair,brought my car Nissan Juke there week ago was treated nicely from the young lady Kelley at front desk & also Steven, he explained my problem then took me & showed me the problem l could see & understand what he was saying its really great when you can actually see the problem it was a bit of wait & perhaps a few dollars more then other places, but well worth it as they say you get what you pay for so check it out if you have a car problem.👍
JR
Jason R.
Warwick, RI
01/13/2025
10
Great Service
Great service and price. I like that they do additional discounts for supporting the local charities.
KH
Kate H.
Hope, RI
08/02/2024
10
Brakes
I took my sons car in today with a brake issue. Due to limited budget I couldn't get all repairs done. Steve insisted on completing the part of the job to make car safe for my son to drive knowing I will bring it back in a few weeks. I have the utmost respect for Steve and his wife they are true blue business people . I will never go anywhere else with my vehicles. Thank you for being a wonderful honest business/ family . person.
AC
Anita C.
Providence, RI
05/25/2024
0
Broke My Frame During Inspection
I was in a hurry to get my car inspected on 5/23/24, After it was finished, the Sales Manager/Technician, came to me about a hole in my Rocker panel. I responded to him stating I know about the rust spot because, that's all it was!!! I didnt understand why he called it a hole.. Had I not been in a hurry and on hold on my phone with an important phone call, I would have addressed what I seen afterwards. When I got home there was a huge hole!!! My frame was intact in that spot of the car with original paint!!! It was rusted a little bit but was still intact with the same frame paint and all!!! I called next day and the guy yelled at me and swore it just fell off and that I brought it in that way!! I have pictures of my car before I took it there!! Walked around car to examine my tires with a mechanic, had my driver side tire changed , and that car still had paint and there was no hole! I will be trying to get video where I had been the night before and I will be seeking a lawsuit.
DT
Diana t.
North Kingstown, RI
02/21/2024
2
Schedule a appointment just or oil change they quickly made an appointment the next day.
I scheduled a oil change got the appointment fast got there I waited 35 minutes ask when my car was being services they told me not for another 15 minutes. I left had other appointments. Will not go back!! Every disappointed ask me if they care. Hardly...
Plenty of other places to get better service. Sadly disappointed.
LJ
Lance J.
Cranston, RI
04/23/2023
0
Don't bring your car here!!!! Crooks
Do NOT bring your car to J&S! Been dealing with a service manager full of attitude since I was introduced to him! Brought my car in for check engine codes(Specifically p0017)and after diagnosing they said they could do the work and ran me just under 4000!! Specifically stated wanted it back with no check engine! After the work was "completed" received my car back with the check engine light STILL on.(originally "fixed" 2022) Fast forward to February 2023 and my light is still on. Went in and spoke with the service manager about how I just want my car fixed should've been when I spent just about 4000! He wanted to do absolutely squat outside of be condescending and rude. Mentioned I had brought to Hurd auto for 2nd opinion and Hurd stated they didn't do the work they should've and it would run another 4000 to fix what they couldn't!!!! After looking over the write up from Hurd stating they should've did the timing chain they repeatedly disagreed and the service manager only offered to redo the sensors. The least possible hit to them while again I had to eat they did 4000 worth of incorrect work! I said I just wanted my car fixed. They scheduled to take it in and fix again. Get the car back and no light thank God! Think my issues are over!!! WRONG!!!!!!!! SAME CODE comes back a month and a half later! Pretty interesting they advertise a warranty on their work but don't want do the actual work or make a wrong right! Specifically dealt with Rick and the 44 Roseland Ave location in Warwick!
SG
Sandrine G.
Providence, RI
03/11/2022
1
Scammed
This shop has deceived me in more ways than one. There unethical they have no moral compass. I was a target for this shop to cheat me out of $299.00 for a repair that was not done accordingly. Unfortunately I just recently found out it would of been better to have known early on, but better late than never. I doubt I am not there only victim. My current mechanic had to replace three serpentine belts which J&S auto had charged me for the same repair not even a full year ago. I’ve now payed for the same repair twice and J&S auto had no explanation as to why this is so. My mechanic whom I trust showed me all three belts and the brands were different. I believe J&S only replaced one belt yet they charged me for three if the job had been done correctly the first time these belts should have lasted me way longer than eleven months. Not only did they scam me I was lied to about the amount of repairs that needed to be done on my vehicle as well. J&S auto gives mechanics a bad name. God will handle them they will not get away with their wrong doing!
KG
Karen G.
Warwick, RI
03/14/2021
Great service
I have been going to J and S Auto for almost 2 years. Rick is very patient with me and always answers all my questions. He always returns my calls promptly and I never have to wait long for an appointment. I have an 11 year old car and plan on keeping it on the road for a long time. I would recommend J S Auto to family and friends. They also offer coupon discounts so take advantage!
Recommended
NN
Na N.
Warwick, RI
09/19/2020
Says one thing, does another
Had a problem with misfiring of the engine , and air conditioning. Said they fixed the AC. The first time, never fixed it. Brought it back with a misfire , they said they fixed both problems! So they fixed the AC, said they fixed the Missfire , so that was awesome to hear. But yet the the vehicle is still misfiring , and driving more worse than before . Would not recommend this place
Not Recommended
FC
Fran C.
Warwick, RI
03/07/2020
$3,000 later, car not safe
My original review of J& S was 5 star. Now that I have been several times, I am reviewing with 1 star. Over the last 10 days, I payed over $3,000 for codes that would constantly be coming up on my dash just leaving. A lot of repairs were done poorly as each time I left, I was back a day later. On my last visit, I drove away with my car bucking and stalling.
Not Recommended
FC
Fran C.
Warwick, RI
03/07/2020
Car dangerous to drive after $3,000 of work.
I have now been to J&S several times. My original review was 5 stars. Over the last 10 days and $3,000 later, my engine light and other codes were still on. I had to go there several times and told different information.
Not Recommended
RQ
Rich Q.
Warwick, RI
11/15/2019
Great service
Just to start this place is wonderful the address is wrong I will also leave a review on the Roseland Avenue went in for a oil change and check over for winter time Joe the owner and Rick the Manager got in in quick and complete in record time without headaches fast clean and efficient TOTALLY recommend
Recommended
JH
Joe H.
Warwick, RI
11/15/2019
Quick in and out
We went in for an oil change . We where in and out very quickly 45 mins . Thanks Rick and your team
Recommended
BL
Bridgette L.
Warwick, RI
10/28/2019
More expensive than the dealership
Brought my car in for brakes, they quoted me twice the dealership, and they still had problems. Not accommodating hours by any means. Had to bring it back to another mechanic to resolve the issue.
Not Recommended
BL
Bridgette L.
Warwick, RI
10/28/2019
More expensive than the dealership
Brought my car in for brakes, they quoted me twice the dealership, and they still had problems. Not accommodating hours by any means. Had to bring it back to another mechanic to resolve the issue.
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