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J&J Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(441 Reviews)
97
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(408) 578-0871
Visit Website
Open
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2845 Monterey Rd Suite 19 San Jose, CA 95111
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J&J Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(441 Reviews)
Write a Review
Recent Reviews
SA
SAM A.
San Jose, CA
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great work on my transmission
Great service and good communication. Had a problem on replacing transmission solid, Jesus was knowledgeable and nice to work with. Thank you, again
CB
CARLOS B.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Amazing work
First time customer and let me tell you what an amazing experience as far as customer service very attentive to what I needed and more. Quality of workmanship is above and beyond. The fixed what I to my truck in for and they found other minor stuff and took care of it. Really appreciate Javier and the team of knowledgeable true technicians. Definitely will return for more work on my other vehicles.
DL
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DAVID L.
San Jose, CA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Superb Workmanship!
I have trusted my truck with J & J for several years. They provide exceptional service and care! Most outstanding is the integrity of their workmanship! Each time I drive away I have upmost confidence that my truck is in the best possible mechanical condition!
Thank you Jesus and Javier for all you have done over the years!
Happy customer, David
RB
RICHARD B.
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Helped in a pinch
Good trustworthy people very fair
FY
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FRANCIS Y.
San Jose, CA
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
8
Finished the work as told
They check the wiper washer tank and fill it up
JS
JOHN S.
Ford Econoline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Excellent shop
Great expertise, integrity and customer service.
Verified Customer
Ford Super Duty F-450 DRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
9
Very knowledgeable and trustworthy people.
Very helpful and knowledgeable guy Jrsus.
KA
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KEN A.
San Jose, CA
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
A/C repair
Excellent work A/C blowing cold again , keeped me in the loop ! Showed me what parts they replaced .
KN
KEVIN N.
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Oil Change/Car Maintenance
I have been going to this place for my car maintenance for awhile now. I know each time I drop off my car that it is in good hands. Javier is a honest person and won't charge extra what doesn't need to be charged. No sleezy behavior of upcharging/upselling.
BB
BETTY B.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
The men that work here are very knowledgeable and competent I will bring my vehicle back again
The men are very knowledgeable and competent the service is good. I highly recommend this business.
GZ
GILBERT Z.
Nissan Versa
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Good, honest and fair auto shop and great service
Jesus the owner of the shop is a good guy who provides prompt, fair and excellent customer service. Nice to know your car is at this type of place.
KC
KEVIN C.
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
EXCELLENT Work!!!!
They back up there work . Give good advice on how to fix things
RB
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ROLANDO B.
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service and very professional!
I recently had the pleasure of working with J and J Auto Service for repairs on my 2007 BMW, and I cannot recommend them highly enough! From start to finish, their team was professional, knowledgeable, and incredibly efficient. They took the time to explain the issues with my car in a way that was easy to understand, and they provided clear, upfront pricing with no hidden fees.

What really stood out to me was how quick and flexible they were. I needed the repairs done as soon as possible, and they went above and beyond to accommodate my schedule. The quality of their work was outstanding—my BMW is running better than ever, and I feel confident knowing it was in such capable hands.

I would absolutely recommend J and J Auto Service to all my family and friends. If you’re looking for a trustworthy, skilled, and customer-focused mechanic, this is the place to go. Thank you, J and J Auto Service, for your exceptional service—you’ve earned a loyal customer for life!
WM
WILLIAM M.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Wheel and axle work
I’ve been coming to j&j since I got my first car at 2 even my grandparents get their cars serviced here. They always take care of me and their hospitality and work speaks for its self . My 2018 Malibu needed some work done and it was finished in 2 days something I thought would’ve taken at least a week. Their quality and attention to detail is top notch and they always take the time to educate me and answer any questions I might have. Outside of the technicalities they really make you feel like family and that’s the type of establishment you want to support especially with these crazy times were in.
KN
KEVIN N.
Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Oil Change/Car Maintenance
I truly appreciate the trust I have in this place for my vehicle maintenance. I came in requesting an oil change and a potential brake/rotor replacement. They did my oil change and and checked if my beake pads needed to be replaced. After checking, they honestly told me my brakes were fine, which I really respect. This kind of honesty makes me feel confident to return for any future maintenance needs.
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