business image

Import Auto Works

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(131 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

Contact
(724) 349-9211

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
932 Oakland Ave Indiana, PA 15701-2663
Import Auto Works' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(131 Reviews)

Reviews that include


JM
gravatar
Jeff M.
Indiana, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/28/2023
0
Left me for dead
$5500 later, was told vehicle was ready. Made it a few miles, then broke down. Called for some help and was Hung up on twice.

BP
gravatar
Barbara J P.
Glen Campbell, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
verified customerVerified Customer
RECOMMEND IMPORT AUTO
At Import Auto they know what they're doing and always have excellent and professional advise. They explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
Recommended

DN
gravatar
Drew P N.
Indiana, PA
Jaguar XJS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2017
verified customerVerified Customer
Very reliable service
Very satisfied with repair work and customer service.
Recommended

DN
Drew N.
Indiana, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
verified customerVerified Customer
Category: Service
Drew said the business did excellent service and he has known them for years. He also said he had no complaints.
Recommended

JB
Jeff B.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
verified customerVerified Customer
Category: Service
Jeff said he really appreciates them charging him a reasonable price.
Recommended

AN
gravatar
AL N.
Indiana, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2017
verified customerVerified Customer
Dependable , reliable and trustworthy professionals.
Courteous and friendly environment
Recommended

LM
Laura M.
Pennsylvania
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2017
verified customerVerified Customer
Category: Service
Laura said it took longer than promised. She said they had to order a part so it took about two weeks.
Recommended

DD
Donald D.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
verified customerVerified Customer
Category: Service
Donald said this business provided good service.
Recommended

KS
Kathy S.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
verified customerVerified Customer
Category: Service
Spoke with Sean. He said the service from this business was great. They were friendly.
Recommended

LH
Lois H.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
verified customerVerified Customer
Category: Service
Lois said they are awesome and they always service the vehicle in a timely manner.
Recommended

TD
gravatar
TRACEE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
verified customerVerified Customer
A superbly run business!
The work done on my vehicle is always done excellently. It's also done in a timely way. AND...the customer service is top notch. The staff know me by name and by face....and I think by the way I sound on the phone. It's amazing! I love Import Auto. I've been going here for years.
Recommended

EP
Edward P.
Indiana, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
verified customerVerified Customer
Category: Service
Edward said this business is one he has been working with for 35 to 40 years. They give excellent service and good prices. He enjoys his usual service.
Recommended

DM
Dennis M.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017
verified customerVerified Customer
Category: Service
Dennis said Mike is awesome, polite and honest.
Recommended

LT
Lela T.
Indiana, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2017
verified customerVerified Customer
Category: Service
Lela said this business always has time for her, they are timely, and she is very satisfied with the service. Jill is very nice, and she would not take her vehicle anywhere else.
Recommended

LK
Larry K.
Indiana, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
verified customerVerified Customer
Category: Service
Larry said they were efficient and they took care of him right away. He was satisfied. They have always taken care of him over the last several years and he appreciates it.
Recommended

Displaying Review 1 - 15 of 131 in total
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(718 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(317 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(35 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,844 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.