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SureCritic / Hyundai San Luis Obispo
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Hyundai San Luis Obispo

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 Reviews)
85
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Score Details

5 stars
88%
4 stars
5%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
7
Total ReScores™
5.0
ReScore™ Average
85
Net Promoter Score ®

Business Details

Categories
Contact
(805) 781-6381
No Business Hours Provided

Business Hours

* No Time Zone Provided
1407 Auto Park Way San Luis Obispo, CA 93405
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 Reviews)
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Recent Reviews
RL
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Rey L.
Los Osos, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2024
0
Category: Sales
Really zero stars
Extremely inadequate communication (from Nick specifically), complete disregard for the customers time, inability to answer a direct question and the service manager Jim speaks to customers in a dehumanizing way and is completely incapable of understanding how their own lack of accountability breaks down a customers trust. They made sure to separate me (we did early drop off) from my car before telling me they charge $200 to run any diagnostic and when I questioned the ethics of this Jim gave me what turned out to be false information about who would actually give me that info. I did not let them perform additional work on my car beside two recalls and I will have that work checked by someone I trust.
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