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Hyundai of Glendale

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,130 Reviews)
57
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
141
Total ReScores
4.6
ReScore Average
57
Net Promoter Score ®

Business Details

About

Hyundai of Glendale is your Los Angeles area dealership! We are located in Glendale, CA and serve Pasadena, Los Angeles, and Burbank Hyundai customers. Our current Management Team is committed to ensuring that every customer is treated with professionalism and integrity. Call us today to schedule an appointment! Hyundai of Glendale is your Los Angeles area dealership! We are located in Glendale, CA and serve Pasadena, Los Angeles, and Burbank Hyundai customers. Our current Management Team is committed to ensuring that every customer is treated with professionalism and integrity. Call us today to schedule an appointment!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(818) 222-8000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
411 BRAND BLVD GLENDALE, CA 91204
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(2,130 Reviews)

BB
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Bernadette B.
Los Angeles, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/29/2024
0
Category: Service
Deceitful and Negligent
I had my car serviced (oil change and tire rotation) on November 2nd and was told my brake pads were both at 5mm and wouldn’t need to be replaced for at least another few months. Today (11/29), my brakes started grinding, so I took my car to Pep Boys only to find that my brake pads were both at 2 and 3 mm. I find it hard to believe that in less than a month I shaved off over 2 mm, and I believe I was deceived by the mechanics in order to rack up a higher eventual cost of repair. I spent $488 at Pep Boys to replace both front brake pads, both front rotors (those were also destroyed and no note was made on my service documentation from Hyundai), and get new brake fluid. At the Hyundai dealership, I was quoted $475.

I am so disappointed with the service I received, and if I had known my pads were this bad I could’ve gotten my brake pads replaced sooner without damaging the rotors. However, I’m sure the goal was for me to take it back to them when the rotors and pads wore out so they could charge me extra for their gross negligence and deception. SO scummy.
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