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Howanitz Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)
100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Howanitz Auto has been a Napa Auto Care Center since 2005. Our garage is a family-oriented environment, qualified and experienced in all vehicles. Howanitz Auto offers high-quality diagnostic and repair service at reasonable pricing on all parts. The team at Howanitz Auto would like to thank all our valued and upcoming customers for Howanitz Auto has been a Napa Auto Care Center since 2005. Our garage is a family-oriented environment, qualified and experienced in all vehicles. Howanitz Auto offers high-quality diagnostic and repair service at reasonable pricing on all parts. The team at Howanitz Auto would like to thank all our valued and upcoming customers for helping us stay in business for many years. Howanitz Auto is dedicated to their customer satisfaction, and always obtains prior authorization for any estimated work. Howanitz Auto is always available to help with any of your vehicle needs. ...more

Categories
Oil Change, Auto Repair, Car Maintenance
Contact
(570) 488-5457

Business Hours

Mon
10:00 AM - 7:00 PM
Tue
10:00 AM - 7:00 PM
Wed
10:00 AM - 7:00 PM
Thu
10:00 AM - 7:00 PM
Fri
10:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
725 Roosevelt Hwy Waymart, PA 18472
Howanitz Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)

JL
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Jerry L.
Waymart, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2024
10
Simply the BEST!!!!
The man behind this business is a very gifted mechanic!! The majority of mechanics change parts at the customer's time and expense. Here he actually diagnosis the problem rather than switch parts till the problems are resolved.
For instance I took my Toyota Avalon to the Scranton Toyota garage, was charged over $1,200.00 for parts, problem is not solved. Says very little for the factory trained so called "mechanics" (parts changers) at the Scranton Toyota dealership!!!
Anyone that doesn't go here for auto/truck repairs, etc. is in for overcharging by "part's changers"!!!

DR
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Destiny R.
Waymart, PA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/02/2021
Terrible sketchy place
For those that Have written good reviews have no idea what’s really going on behind the scenes! I didn’t think anything of it but I found an article back in 2007 how Donnie the owner , Was supposed to service a Porsche and instead took it for a joy ride with one of his friends and completely totaled the car and then fled the scene! And before I knew any of this I took the car to the shop paid for everything before the car was even supposed to be picked up, I was supposed to pick the car up earlier today because that is what I was told keeping in mind my car is paid for and it is ready to go, Well I have gone to the shop nobody was there and my car out of all of them is locked in the building facing the opposite direction! I had just spoke to them on the phone yesterday but now when you call it says they’re closed July 1 to July 6????? Meanwhile I’m going to lose my job and everything else I have going on in my life because of this extreme inconvenience and whatever is going on! I had called the cops but apparently even though my car is paid for and done !!! He is allowed to hold my car ??? I’m beyond pissed off and this is the worst situation I have ever found myself in !
Not Recommended

AG
Anna G.
Waymart, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
verified customerVerified Customer
Category: Service
Anna said they did a nice job, mechanical wise they did good work but were a bit pricey.
Recommended

JF
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John F.
Brackney, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Great People/Service
I met the Owner needing 4 nuts for my boat battery. He said he didn't have them there, but hold on and he would go home and bring me back 4. I asked him how much when he came back and he said "nothing". This is the kind of people that own/run this business. I had been needing a battery for my Wife's Escape and couldn't find the right one (it's a weirdo)(and hard to access) and asked about it. They found it for me, gave me a discount, and stayed late on a Saturday to get it in for me and it was easy to see they were busy. I'm camping all summer and not around the internet much but here's my review. I hope to bring them more work in the future as I need it. They are great people there!
Recommended

KF
Kathleen F.
Waymart, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020
verified customerVerified Customer
Category: Service
Kathleen said he was a good guy.
Recommended

RB
Robert B.
Honesdale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
verified customerVerified Customer
Category: Service
Spoke with Robert's wife. She said that they're nice people.
Recommended
The Family at H. from Howanitz Auto responded on 06/23/2020 10:15 AM

Robert, Thank You so much for bringing in your Dodge Durango for an Oil Change, we are so happy we could help you. As always we are thrilled to call you part of our Family here at Howanitz Auto. You are Always welcome to Stop by or give us a call if you need anything 570-488-5457. Thank You Again For All Your Business!


MD
Mary D.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
verified customerVerified Customer
Category: Service
Mary said the employee at this place is great.
Recommended
The Family at H. from Howanitz Auto responded on 06/17/2020 08:10 PM

Mary Thank You for bringing in your Ford F150 for an Oil Change. We were more than happy to help you. We are thrilled to call you part of our Family here at Howanitz Auto. As always it's always a pleasure having you here. If you need anything feel free to give us a call 5704885457.


HJ
Heather J.
Union Dale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
verified customerVerified Customer
Category: Service
Spoke with Richard. He said he is happy with their service and they took very good care of him.
Recommended
The Family at H. from Howanitz Auto responded on 06/05/2020 11:32 AM

Heather, Thank You so much for bringing in your Toyota Rav4 to us for a PA State Inspection. We were so happy to help you with your Inspection and we Appreciate All Your Business! Our team here at Howanitz Auto is always here to help. 570-488-5457


MF
Matt F.
Pleasant Mount, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
verified customerVerified Customer
Category: Service
Matt said this business is a good place.
Recommended
The Family at H. from Howanitz Auto responded on 06/02/2020 02:42 PM

Matt Thank you so much for bringing in your Subaru Impreza for an A/C Charge. We are always more than willing to help with any future issues you may have. We are so happy you are part of our family here at Howanitz Auto. Thank You again for All of your Business. Phone: 570-488-5457.


AB
Alyssa B.
Pennsylvania
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/25/2020
verified customerVerified Customer
Category: Service
Alyssa said that the place did good work, but it took awhile to get her vehicle back.
Recommended
The Family at H. from Howanitz Auto responded on 04/27/2020 12:59 PM

Hey Alyssa thank you for bringing in your Chevy Cobalt to Howanitz Auto for a Timing Chain Belt issue. Donnie was more than happy to accommodate your vehicle's problems. And as always, glad to solve the vehicle's timing. It was a difficult and time-consuming job and we do apologize for any inconvenience this had caused you. We appreciate your patience and of course all of your business and are so happy to consider you as part of our family here at Howanitz Auto. Thanks again for all your business! Phone: 570-488-5457


MG
Mike G.
Pennsylvania
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Mike said that they went above and beyond by looking at his vehicle on a Saturday when they are normally closed. He said they are very honest people.
Recommended
The Family at H. from Howanitz Auto responded on 04/27/2020 01:17 PM

Hey Mike, thank you for bringing in your Dodge Dakota to Howanitz Auto. We were more than happy to help you solve your Spark Plug problem and Replace your Distributor Cap for you. Thank you so much for all of your business and we are so happy to have you as part of our family at Howanitz Auto 570-488-5457


GD
Grant D.
Waymart, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2020
verified customerVerified Customer
Category: Service
Grant said he liked the work the staff did.
Recommended
The Family at H. from Howanitz Auto responded on 04/27/2020 01:31 PM

Hey Grant, Thank You for bringing in your Lexus RX for a Tire Replacement and your Oil Change. We were more than happy to help! Thank You for all of your business! We are so thrilled to call you part of our family here at Howanitz Auto 570-488-5457.


CB
Carolyn B.
Jefferson Township, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2020
verified customerVerified Customer
Category: Service
Carolyn said she likes this business because the staff will let her know if there is a problem, they show her what the problem is, what needs to be fixed now or can wait, and the work is good.
Recommended
The Family at H. from Howanitz Auto responded on 04/27/2020 01:36 PM

Hey Carolyn, thank you for bringing your Honda CR-V for the Replacement of your Struts. We were more than happy to help you with your vehicle. We are so thrilled to consider you as part of our family here at Howanitz Auto. 570-488-5457 


RL
Rodney L.
Waymart, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2020
verified customerVerified Customer
Category: Service
Rodney said this business does good work. He has used them in the past.
Recommended
The Family at H. from Howanitz Auto responded on 03/16/2020 03:26 PM

Hey Rodney thank you for bringing your Chevy Suburban for your Coolant Leak issue. We are so glad that you are part of our family here at Howanitz Auto. We were more than happy to help resolve your problem. Thank you so much for all your continuous business we appreciate you.
570-488-5457


JR
James R.
Honesdale, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2020
verified customerVerified Customer
Category: Service
James said his experience is always good at this place. The employees are good and he is happy with their service.
Recommended
The Family at H. from Howanitz Auto responded on 03/16/2020 03:32 PM

Hey James thank you so much for bringing in your Dodge Ram 2500 into us. We were more than happy to help you with your Oil Change. We appreciate all your business here at Howanitz Auto and are so happy to have you as part of our family. Thank you again for all your business. 570-488-5457


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