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Hometown Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(169 Reviews)
98
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

Hometown Automotive Services brings thirty plus years of experience in repairing foreign and domestic vehicles to the Stoneham, Massachusetts area. Preventative maintenance is where it all begins, we go the extra mile to make sure that your safety and peace of mind comes first. At Hometown Automotive, our technicians are trained to spot Hometown Automotive Services brings thirty plus years of experience in repairing foreign and domestic vehicles to the Stoneham, Massachusetts area. Preventative maintenance is where it all begins, we go the extra mile to make sure that your safety and peace of mind comes first. At Hometown Automotive, our technicians are trained to spot small and most common automobile issues before they become major repairs, and always advise you on the best course of action. ...more

Categories
Auto Maintenance, Repair Shop, Auto Repair
Contact
(781) 279-0220

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32 Pine St Stoneham, MA 02180-2048
Hometown Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(169 Reviews)

TD
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TERRI D.
Reading, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Great service!
Great place!

AP
ANITA P.
Melrose, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Oil change
Sal and Mark are wonderful. My entire family goes to them for everything. Honest, good people and professional of course. I highly recommend.

DH
DENISE H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Oil change
Very officiant and right on schedule.

AB
AARON B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great service
These gentlemen did great work for a fair price. Highly recommend!

RM
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RICHARD M.
Stoneham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Top Notch
A great neighborhood garage.

SF
STEVE F.
Stoneham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Top notch as always
I went in to see if I could squeeze in an oil change having a mid day break & was in and out quickly. Always appreciate their customer service and flexibility.

MP
MARY P.
Medford, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
Satisfaction
Hometown has kept my aging car on road with their excellent and professional service. Thank you

JH
JOSEPH H.
Stoneham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great people great service
Excellent

DB
DAVID B.
Stoneham, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Great
Great experience

MF
MIKE F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
First time customer
Extremely pleased with the great service I received from Hometown Automotive Services. Friendly, honest hard working staff. Great job on my vehicle. I’ll be back for all needed maintenance for sure. Thanks Guys!

DP
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DARROW P.
Everett, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Fantastic team
I got an oil change and was treated kindly and respectfully and it was the same for everyone i seen come thru the door definitely going to be a repeat customer

LV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Mark was very good with quick and efficient work. Excellent price as well.
Highly recommend 😊👍

BS
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BRYAN S.
North Andover, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Simply the best
I've been going to Hometown Auto for a few years now. They are the best! Honest, respectful, kind, and efficient. Even though I know next to nothing about cars they never make me feel like they're talking down to me or talking me into service I don't need.

JD
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JEFF D.
Malden, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Nice oil change experience
Quick service, friendly service writers, no upsells. A nice experience. Will use again.

ML
MIKE L.
Melrose, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Another successful experience
I have been going to Hometown Auto for over 25 years. Always have a great experience. Sal is very knowledgeable on all facets of automotive care. Mark is a delight at the desk. He remembers work done on your car back 15-20 years. Always remembering warranties on parts. I have had four or five cars go through their shop and have my children taking their cars as well. You can TRUST Sal and Mark!!!!

Displaying Review 1 - 15 of 169 in total
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