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HomeGard Home Warranty

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(23 Reviews)
100
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

HomeGard is the Home Warranty You Can Count On!
When the unexpected occurs, you don't need to search online for someone who might or might not do a good job repairing your new home...or have to wonder how much the repairs will cost. We will set you up with a pre-qualified service professional who will assess the problem and make all HomeGard is the Home Warranty You Can Count On!
When the unexpected occurs, you don't need to search online for someone who might or might not do a good job repairing your new home...or have to wonder how much the repairs will cost. We will set you up with a pre-qualified service professional who will assess the problem and make all required repairs. If the issue can't be fixed, your warranty covers the replacement of the covered system or appliance. It's so simple when you're on a HomeGard plan you can call our 24/7 hotline to discuss repairs day or night. Whether your covered system or appliance needs repair or replacement, it's taken care of with your HomeGard warranty. We take the stress out of new home ownership. ...more

Categories
Home Services
Contact
(844) 653-5306
No Business Hours Provided

Business Hours

* Eastern Time (Us & Canada)
4261 Morse Road Columbus, OH 43230
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HomeGard Home Warranty's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(23 Reviews)
Write a Review
Recent Reviews
JS
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Jeanne S.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
10
Excellent customer service and professional technicians
Our furnace stopped working. We have had a home warranty with Homegard for three years because of the great service. I called the office and they sent a service tech from a local HVAC company to diagnose the problem. He determined the parts that would need to be replaced and gave us a price for the repairs. Later Corrie from Homegard called to say we could have the old furnace repaired or use the money to replace the unit. Given that our furnace is almost 20 years old, we decided to replace it. While it was being replaced, and because it is a downdraft unit they tested the AC to be sure it was working properly. They discovered the compressor was not operating. I contacted Jennifer and Emily at Homegard and they were both super kind. They said to have the HVAC company write up the issues and they would submit them to claims quickly. I received a call back an hour later with an approval to apply a portion of the repair cost to a new unit. Given that the AC was even older than the furnace, and required removing the furnace to replace it(It’s a downdraft), it made more sense to replace it. Although this cost much more, we appreciate the payment Homegard is making to offset the cost a bit. The service that Corrie, Jennifer and Emily provided was fast and fair. This is a honest home warranty company that cares about providing good customer service. This is our third year with Homegard and we will continue purchasing the Warrenty each year.
MH
Matthew H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
Amazing and quick!
Was quick and amazing!
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
Fast, effective and incredibly helpful
I had issues with an appliance, I called and talked to a representative and they helped me to get it fixed in no time.
TT
Tony T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2023
verified customerVerified Customer
10
Everything what well !
Lilly was an excellent person to work with .
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2022
verified customerVerified Customer
10
Responsive call back
The response time to call me back was excellent. The representative was very friendly and told me who would be calling. Within minutes, I heard from the plumber.
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2022
verified customerVerified Customer
10
Fantastic support
Couldn’t be more pleased with the attentiveness of the team
PP
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Pankaj P.
Lewis Center, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Good Customer Service & great people (Ex: Ashley)
Provide good service, easy to reach out and schedule claims & corresponding services. I have contacted them couple of times as of now and experience is great.

All people are helpful, especially Ashely - listens everything and help you as possible, thanks!!
Recommended
SG
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Sarah G.
Dublin, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2020
I love HomeGard!
I have had Home Warranty Service through several companies and HomeGard is by far the best I have dealt with. They are kind and courteous and send wonderful companies out to help with home issues in a very timely manner. I have no complaints only thank yous. Great company!
Recommended
JW
Jennifer W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2019
verified customerVerified Customer
April
I have called since Friday evening for service with my air, everyone I spoke with said they submitted a request, to find out this morning they did not. It was 92 degrees yesterday. I spoke with April this morning and she was absolutely fabulous!! She got someone while I was on the phone. She is an example of excellent customer service!!
Recommended
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2019
verified customerVerified Customer
Good experience
April was nice and helpful. Pleasant experience.
Recommended
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
verified customerVerified Customer
All good
Quick clean service
Recommended
JO
Jean O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
verified customerVerified Customer
Great Support and Caring Service
We have been our new to us home since May and are very grateful that HomeGard has been with us! You get insurance hoping you’ll never have to use it, but we have. Between a garage door spring and gear that failed and an AC unit that died, we have had to rely on the speedy and excellent service from HomeGard, who has connected us with outstanding service providers! Thank you HomeGard, and a special shout out to April!!!
Recommended
CR
Cherly R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
verified customerVerified Customer
Fast response and Quality Service
Always get to talk with a live person that is on it!!!!
Recommended
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
verified customerVerified Customer
April in Columbus
April was incredibly helpful when I called to place a plumbing claim for my parents’ condo. Great customer service!
Recommended
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2019
verified customerVerified Customer
Customer service
Great
Recommended
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