H.I.S. Automotive Services

Thank you for the Great Review and for giving us the opportunity to be of service

Dan, Thank you for the great review and kind words. Let us know if there are ways that we can improve as we are always looking for ways to make our processes better. Again, thank you

Thank you Johnnie for giving us the opportunity to be of service

Thank you Austin for the great review and for allowing us to be of service

Thank you for the great review Gwuen and glad we could get it straightened out for you.

Mr. Cook, Dave Gibson, owner of H.I.S. Automotive. Thank you for your response and review. Yes we charged to inspect your vehicle and amongst other issues found, you were told the batteries in your truck were bad. You asked if you could Supply your own batteries, to which I said yes. We never told you we would instrall them for free and you were charged $82.00 to install them, make sure everything was reset and that the starting, charging and electrical systems were functioning correctly. What you have failed to mention is that after your's and my conversation, I gave you back $83.00 in cash as a refund on the battery installation charge due to a misunderstanding that there would be a charge. We strive hard to be as fair, honest and accomodating to our customer as possible and would appreciate that when you give us a review that you tell the complete story. My door is alway open and if we can help in the future please don't hesitate to let us know.