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Hilo Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(29 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

We sell new tires all make & models / Tires Services Tune-ups Oil Change Transmission repair Computer diagnostics - foreign and domestic cars Brake services / new brakes Shocks and struts Air conditioning and cooling systems Batteries Belts, hoses All major repairs. We sell new tires all make & models / Tires Services Tune-ups Oil Change Transmission repair Computer diagnostics - foreign and domestic cars Brake services / new brakes Shocks and struts Air conditioning and cooling systems Batteries Belts, hoses All major repairs.

Categories
Repair Shop, Auto Maintenance, Tire Sales and Repair
Contact
(909) 755-5131

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
8768 Archibald Ave Unit 2 And 3 Rancho Cucamonga, CA 91730
Hilo Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(29 Reviews)

PS
PAMELA S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great service
The place was very clean great customer service.
The Team from Hilo Auto Service responded on 06/14/2025 09:43 AM

We appreciate your feedback! We're really glad to hear that you found our place clean and enjoyed the customer service. Your support means a lot to us!


KS
kimberly s.
Monrovia, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great service
I've been going to Hilo for 30 years. Always makes me feel like family. Fair service and friendly workers.
The Team from Hilo Auto Service responded on 06/10/2025 02:01 PM

It's fantastic to hear that you've been part of the Hilo family for 30 years! We pride ourselves on making every customer feel at home, and it's reassuring to know we've been doing just that for you. Here’s to many more years of keeping you and your vehicle happy!


KO
KEN O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Outstanding service!
I'm a first time customer, and was very impressed with the service and quality of their work! Very helpful, and very reasonable rates! And,they are open Saturdays! I have already given 3 referrals, to family and co workers!
The Team from Hilo Auto Service responded on 06/10/2025 03:04 PM

We're glad to hear that your first experience with us hit the mark! It’s great to know that you found our service impressive and reasonably priced. We aim to make car care as easy as a Saturday stroll. Referrals from happy customers like you are the best compliment we could ask for. Here’s to keeping your ride in tip-top shape. Safe travels!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Thank you job well done.
Angelica did her best to get thru the long line of guests. Thank you.
The Team from Hilo Auto Service responded on 06/14/2025 09:47 AM

We appreciate your understanding as we navigate the occasional busy day. Angelica truly goes above and beyond, and it’s great to hear her hard work made a difference for you. Here’s hoping your next visit is a quick pit stop!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Fast and easy
Young lady that was in the front desk was very professional.

SA
SERGIO A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
My experience
The young lady that helped me was fast and courteous, I went in for an Uber inspection and she got me out in 20 minutes. She was very helpful and answered any questions I had. I would recommend this place to anyone.

AG
AXEL G.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2025
verified customerVerified Customer
0
First and last time I bring my car here
So I bring in my car for an inspection and as soon as I drive out of the parking lot, my front brakes stop working... what is the probability of that? Or is that just a coincidence? Note that this car is aways serviced at the dealership.
The Team from Hilo Auto Service responded on 05/29/2025 05:58 PM

Sorry to hear this happened to your vehicle Axle.  I can assure you, we only did the uber inspection and we did nothing to jeopardize your brakes. If you would've came back and brought this to our attention, we would've been happy to take a look at your brakes for you. 


FB
FRANKLIN JR B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Car inspection for Uber
The place was very clean and the staff were so friendly and helpful.
The Team from Hilo Auto Service responded on 06/14/2025 09:49 AM

We appreciate your kind words about our clean space and friendly staff. It sounds like we were able to create an inviting atmosphere, which is always our goal. If you ever need assistance again, don’t hesitate to drop by. We're here to help!


DM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Uber inspection
Very friendly staff and Angie very helpful thanks guys for your service
The Team from Hilo Auto Service responded on 06/14/2025 09:49 AM

We appreciate you taking the time to share your experience! It’s fantastic to hear that our team was friendly and that Angie was particularly helpful. Our staff loves what they do, and it sounds like they made quite the impression. We're here to keep those wheels turning, so don't hesitate to drop by whenever you need us!


MH
MARTHA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great customer service
Front desk was kind and answered all my questions.

MC
mark c.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Consistently Excellent Service
I’ve been bringing mine and my kids and parent’s vehicles to Hilo Auto Service for many years. Alfred, German, Rene, and Angelica are true professionals who not only provide excellent auto service, but also exceptional customer service. I highly recommend anyone who’s looking to have their vehicle serviced to bring it to the team at Hilo Auto Service.

LR
LUIS R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great customer service and quick service
Came in to an inspection on my vehicle they were able to finish in a very timely manner and even addressed the issues that the car had.
The Team from Hilo Auto Service responded on 06/14/2025 09:51 AM

We appreciate you taking the time to share your experience! It's great to hear that our team was able to get your inspection done quickly. We aim to keep your vehicle running smoothly. If there’s anything else your car needs, just give us a shout!


EH
EMAD H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Practical
Honest, fast, affordable
The Team from Hilo Auto Service responded on 06/14/2025 09:46 AM

We're glad to hear you found our service honest, fast, and affordable! Drive safe out there!


MS
MICHELLE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service
Very friendly, fast and efficient.

MM
MARTHA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Vehicle inspection
Took my car for inspection personal was very friendly and nice fast service
The Team from Hilo Auto Service responded on 06/14/2025 09:45 AM

We're delighted to hear that you had a pleasant experience with our team during your car inspection! Keep cruising smoothly!


Displaying Review 1 - 15 of 29 in total
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