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Hillside Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(66 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
-100
Net Promoter Score ®

Business Details

About

“From Tune-Ups to Timing Chains, Oil Changes to Overhauls, We Do It All!”

Full service automotive shop that specializes in Foreign and Domestic Cars; Diagnostic services, Emission repairs, Air Conditioning service and repairs, tires and alignments, Brakes, Steering and Suspension. State Inspections.
“From Tune-Ups to Timing Chains, Oil Changes to Overhauls, We Do It All!”

Full service automotive shop that specializes in Foreign and Domestic Cars; Diagnostic services, Emission repairs, Air Conditioning service and repairs, tires and alignments, Brakes, Steering and Suspension. State Inspections.

Categories
Auto Maintenance, Auto Repair, Tire Sales and Repair
Contact
(636) 240-1050

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
400 Church Street O' Fallon, MO 63366
Hillside Auto Repair's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(66 Reviews)

TG
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Tom G.
Saint Charles, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/30/2022
0
Air conditioner problem
Came in with a box truck that needed air conditioner fixed. Spent $952 only to find out it wasn't fixed. Proceeded to spend another $660 and the minute I left their shop i noticed the air conditioner was still not working. They did refund the $660 but what about the $952. They admitted they don't really have experience with box trucks. They should have told me this from the beginning. Don't appreciate wasting $952. They deserve a 1 star review. Will never return to this place for work. Unacceptable

JL
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J L.
O Fallon, MO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/14/2018
Beware
Horrible big mistake taking my truck here. There friendly but they do not know what they bare doing. Poor workmanship. Had to take my truck back 4 times finally took it somewhere else to get it fixed after spending $1000 there. they keep wanting me to bring it back to fix it right I was dumb enough to take it back 4 times not again.
Would highly recommend staying away from this place.
Not Recommended

FP
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FRAN P.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2014
verified customerVerified Customer
Person-Centered and Thoroughness
Couldn't ask for a better place. Everything is checked thoroughly and will not recommend you need something just to get the business. If something is found that is a potential danger while working on an original issue, you will be called and told about it in order for you to make a call as to do it now or another time.
Recommended

BR
Brad R.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2014
verified customerVerified Customer
Category: Service
Brad said this business took good care of him and they did what he needed them to do.
Recommended

MR
Margaret R.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2014
verified customerVerified Customer
Category: Service
Margaret said this facility did everything she asked and more.
Recommended

FP
gravatar
FRAN P.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
verified customerVerified Customer
Atmosphere and Care
Any visit at Hillside is good in my books. Not only is the service extremely good, but you are kept up-to-date on what needs to be taken care of in a timely fashion. You can be assured that Ken always looks up prices for his quotes and gives you an estimate of a total cost. Good, friendly, people.
Recommended

DP
Denise P.
Wentzville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2014
verified customerVerified Customer
Category: Service
Denise said they did a really good job and are nice people.
Recommended

HR
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HAL R.
O'Fallon, MO
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2014
verified customerVerified Customer
Excellent customer/vehicle support
I always know the work will be done right. I have great confidence in Ken and the work that is being done at Hillside.
Recommended

MP
Michelle P.
O'Fallon, MO
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2014
verified customerVerified Customer
Category: Service
Michelle said they were very polite at this business and they did not try to sell her anything she did not need. She said she was very happy with everything.
Recommended

CT
Cliff T.
Foristell, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2014
verified customerVerified Customer
Category: Service
Cliff said the price was great. The service was fast and high quality.
Recommended

KC
Kevin C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2013
verified customerVerified Customer
Category: Service
Kevin is a completely satisfied customer.
Recommended

GF
George F.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2013
verified customerVerified Customer
Category: Service
George said this business did a good job. The service was done well. They worked in a timely manner. The people were pleasant.
Recommended

AL
Anne L.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2013
verified customerVerified Customer
Category: Service
Anne said the vehicle is running great. She trusts them to do really good work, check with her on everything and not fix stuff that does not need to be fixed. They are just really good people.
Recommended

ER
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EMILY R.
O'Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2013
verified customerVerified Customer
Close in proximity
Professional and caring. Almost treated as friend instead of a customer
Recommended

RJ
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RHONDA J.
Wentzville, MO
GMC Sierra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2013
verified customerVerified Customer
misslead info
i took the truck in for a diagnostic to find out what was causeing the module to keep burning out and i was given a look over diagnostic. i was told a couple of things to try to see if it solves the problem. i did those things and it didnt solve the issue. i contacted hillside to let them know. i ask for a print out of the diagnostic so i can see what was tested since i did pay about 78.00 for the test. thats when i realized it want hooked to a machine. it was a look over diagnostic. so i was them told if i paid like 40.00 more they could call a hotline about the issues and usually they can give an answer as to what is makeing them go out. so i pay the 40.00 and then was told it would cost me more money to test the parts again because i replaced a new part that i was told to do to see if it solved the issue originally. at this point i was very frustrated and just picked the truck up and gave up on giving up more money for what i originally thought i paid for, a diagnostic to find out what was causeing the module to go out. i wouldn't recomend this place to anyone due to missleading imformation to a customer and paying out money for a diagnostic that i feel i didnt trully get. i still dont know why the modules keep going out and i'm out of over a hundred bucks i just might even report this to a news channel or better business b.
Not Recommended

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