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Highlands Auto Repair Shop

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(366 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

About

Professional and very friendly general auto repair shop. We do oil changes, brakes, tune ups and much more. Family owned and operated Est 1996. Professional and very friendly general auto repair shop. We do oil changes, brakes, tune ups and much more. Family owned and operated Est 1996.

Categories
Oil Change, Auto Maintenance, Auto Repair
Contact
(916) 332-1681

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
6990 Watt Ave North Highlands, CA 95660
Highlands Auto Repair Shop's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(366 Reviews)

Verified Customer
North Highlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Great service
I’ve been here a few times now, and I’ve always had such a great experience. I feel like the pricing is fair and I’m not getting overcharged. They are so nice and break down exactly what they did so I know and understand.
Robert R. from Highlands Auto Repair Shop responded on 02/11/2025 09:33 AM

We appreciate your feedback and are glad to hear that you've had consistently positive experiences with us. It's always our goal to keep pricing fair and transparent, because no one likes a surprise bill more than a surprise party, right? We believe that understanding what we do is key, so we're happy our team could explain things clearly for you. We're here whenever you need us for your automotive needs!


OS
OSCAR S.
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Service was great even upon late request
Service was great quick even upon late request they were awesome
Robert R. from Highlands Auto Repair Shop responded on 01/26/2025 09:35 AM

We're glad to hear that you had a great experience with us! It's amazing what a little bit of automotive magic can do, especially when time is of the essence. Our team loves a good challenge, and we're happy to have come through for you. If you ever find yourself in a similar jam, you know where to turn.


Verified Customer
Antelope, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
8
Great service
Came in with the intentions of getting oil change done on two vehicles. The price was what was quoted and they were done quickly. Thanks
Robert R. from Highlands Auto Repair Shop responded on 01/25/2025 09:34 AM

We're glad to hear that your oil change went off without a hitch! Quick service and transparent pricing—it's like a perfect combo in the world of auto care. If your vehicles could talk, they’d probably be sending us a thank-you note too. Looking forward to keeping those engines running smoothly!


OE
ONIS E.
Antelope, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Muy buen servicio
Te explican todo detallado y eso es loq más me gustó y precios justos y comodos
Robert R. from Highlands Auto Repair Shop responded on 01/25/2025 09:34 AM

Nos alegra saber que te gustó la explicación detallada y que nuestros precios son de tu agrado. En Highlands Auto Repair Shop, no solo queremos que tus problemas automovilísticos se resuelvan, sino que también entiendas todo el proceso. Después de todo, qué es un taller sin un poco de buena comunicación, ¿verdad? ¡Esperamos seguir ayudándote!


KW
KELLEY W.
North Highlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great service here
This shop is fully equipped.
Robert R. from Highlands Auto Repair Shop responded on 01/25/2025 09:33 AM

We're pleased to hear you found our shop fully equipped! It's like a Swiss Army knife for cars in there—ready to tackle any challenge. Your support means a lot to us, and we’re always here to keep your vehicle running smoothly.


MS
MANJIT S.
Antelope, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Singh
Nice experience
Robert R. from Highlands Auto Repair Shop responded on 01/24/2025 09:34 AM

We're glad to hear that your experience was nice! It's always a pleasure to see our customers leaving with a smile (and hopefully not just because of the bill). If you ever need anything else, we’re here to keep that vehicle of yours running smoothly.


SS
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STEVEN S.
Citrus Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Always dependable.
We know we can count on Robert for a job well done and in a timely manner. Also offers good advice.
Robert R. from Highlands Auto Repair Shop responded on 01/22/2025 09:33 AM

We appreciate your trust in our service and Robert's expertise. It’s great to hear that you find his advice helpful and that he gets the job done when you most need it. It sounds like he might just be the car whisperer we all need in our lives. We're here to keep that trusty vehicle of yours running smoothly!


LV
LLYD V.
Roseville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Brake fluid flush
Great quick service. Will return!
Robert R. from Highlands Auto Repair Shop responded on 01/15/2025 09:34 AM

We're glad to hear that you enjoyed our quick service! In today's world, who doesn’t love a speedy pit stop? We're looking forward to your next visit, and we promise to keep the engines running smoothly for you.


TC
TERRY C.
Antelope, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
9
The Man is very good with cars. Really expensive buttt, he knows what their doing, and really good at what they're doing
It's expensive however their good with cars ?
Robert R. from Highlands Auto Repair Shop responded on 01/08/2025 09:33 AM

We appreciate your feedback and understand that quality often comes with a price. At Highlands Auto Repair, we strive to provide top-notch service to keep your vehicle running smoothly. We're glad to hear you find our skills exceptional, even if it makes your wallet let out a tiny sigh. Rest assured, we're here to keep your car in tip-top shape!


EE
ELIZABETH E.
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Cadillac ct6
Took our Cadillac in for service and they replaced our coolant sensor and thermostat in a timely and professional manner. I highly recommend this place for your servicing needs
Robert R. from Highlands Auto Repair Shop responded on 01/07/2025 09:33 AM

We're pleased to hear that your Cadillac's coolant sensor and thermostat got the TLC they needed! It's great to know everything was handled promptly and professionally. Our team takes pride in keeping things running smoothly, even when it's not exactly the thrill of the race. Your recommendation means a lot, and we hope your ride stays cool—just like that shiny new thermostat!


CK
CHRIS K.
Antelope, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Standard oil change
Easy experience will be back
Robert R. from Highlands Auto Repair Shop responded on 12/28/2024 09:33 AM

We're happy to hear that your experience was as smooth as a well-oiled machine! We're looking forward to having you back in our shop. Until then, may your travels be trouble-free and your car run like a charm.


Verified Customer
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
10
Quick and friendly service
I called for an oil change also ended up getting a thermostat put in quick and friendly.
Robert R. from Highlands Auto Repair Shop responded on 12/21/2024 09:34 AM

We're glad to hear your oil change interaction turned into a quick pit stop for a thermostat! It's always our mission to keep things running smoothly, one repair at a time. Quick and friendly service is what we aim for—like a well-oiled machine! If there's ever anything else that needs our attention, you know where to find us. Safe travels on the road ahead!


DB
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DAVID WILLIAM B.
North Highlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Auto Repair
Best automobile repair shop in North Highlands.
Robert R. from Highlands Auto Repair Shop responded on 12/19/2024 09:34 AM

We appreciate your high praise and are pleased to be recognized as the best in North Highlands. Our team takes pride in providing top-notch service, and it’s great to know that we hit the mark! If your automobile ever needs a little TLC again, we’re just around the corner, ready to lend a hand (and some tools). Drive safe out there!


MG
MICHELLE G.
Elverta, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Excellent service!
Robert is Fantastic! I’ve been talking our vehicles there for years.
Robert R. from Highlands Auto Repair Shop responded on 11/24/2024 09:33 AM

We're glad to hear that Robert has made such a positive impression! It sounds like he has earned a special place in your vehicle maintenance routine. After years of service, we’re happy to know we’ve been a reliable pit stop for you and your vehicles. Keeping them in peak condition is what we love to do!


DB
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DAVID WILLIAM B.
North Highlands, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
Best mechanic
I've been going to Highlands Auto Repair for years. The owner Robert is a great mechanic. Fair price, better than the dealership. Gets the repairs done on time. You won't be sorry.
Robert R. from Highlands Auto Repair Shop responded on 11/09/2024 09:34 AM

We appreciate your loyalty over the years! We're glad to hear that Robert's skills have kept your vehicle in tip-top shape while saving you a few bucks compared to the dealership. Timely repairs are our specialty, and we're pleased to know that we're hitting the mark. If your car ever starts plotting a rebellion, you know where to bring it!

Service Coupons and Posts
Thanks for trusting us with your cars for over 20 years! 🚗💪 We promise to keep your rides running smoothly so you can skip those pesky return trips. Here's to many more years of smooth driving together! 🛠️ #HighlandsAutoRepair #CarCareExperts
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Thanks for the shout-out! At Highlands Auto Repair, we believe in clear communication—no smoke and mirrors here! 🛠️🔧 We'll keep working hard to maintain that straightforward service you love. #Grateful #HighlandsAutoRepair
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Thank you for the thumbs up! 👍 We’re here to keep your ride running smoothly and your spirits high! If your car could talk, we’re sure it’d say thank you too! 🚗💨 #HighlandsAuto #5StarService
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We’re blushing! 😄 Thank you for the kind words! At Highlands Auto Repair Shop, we aim to make every experience as smooth as your oil change. We appreciate your trust in us! 🚗✨ #AutoCare #CustomerLove
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Thanks for the awesome review! ?? We're thrilled to hear Eric and Robert kept you moving smoothly with that coolant flush and quick part retrieval. We believe in going the extra mile—literally! ? #CustomerFirst #HighlandsAutoRepair
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Thanks for the glowing review! ? We're thrilled you appreciated our clean shop, friendly service, and clear explanations. Robert and Eric are stars! ?✨ Come back anytime—your car will thank you! #HighlandsAuto #CustomerAppreciation
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We're thrilled to hear you're very satisfied! It makes our day to know we keep your engine purring and your ride smooth. Thanks for trusting us with your wheels! ?? Keep rolling with confidence! #HighlandsAutoRepair #SmoothRides
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Thanks for the love! ? We're thrilled that Robert has been your go-to oil guru for over two decades. We agree—he's like a friendly mechanic superhero! ?‍♂️? Here's to many more joyful visits! #HighlandsAutoRepair #OilChangeExperts
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Thank you for the kind words! We're thrilled to hear you enjoyed our service. At Highlands Auto Repair Shop, we aim to keep your car—and your spirits—running smoothly! ?? We can't wait to see you again! #AutoCare #ServiceWithASmile
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Thanks for the amazing shout-out! ?✨ We promise not to upsell you on anything except good vibes and top-notch service. We're thrilled to be your go-to for all things auto! #HonestMechanic #HighlandsAutoRepair
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Thank you for your fantastic review! ? We pride ourselves on honesty and fair pricing—no shady tricks here! ? We're glad you felt treated right! Stop by anytime for more minor fixes (or major laughs)! ?? #HighlandsAutoRepair #FairPrice
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Thank you for your incredible review! ?✨ We aim to keep it real, no overpriced fluff here. Your trust means the world to us! Let’s keep those wheels turning without breaking the bank! ?️? #HighlandsAutoRepair #TrustUs
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Thanks for the shout-out! ? At Highlands Auto Repair, we know your time is precious – that’s why we monkey around only with top-notch service! ?✨ Come back anytime for speedy oil changes and great vibes! #QuickService #HighlandsAutoRepair
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?? Thank you for the fantastic review! We're thrilled to hear our speedy service and professionalism revved up your car care experience. We're always here to give your wheels the VIP treatment! ? #HighlandsAutoRepair #FastAndFriendly
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We're thrilled to hear that you found our service quick and timely! ⏱️ We like to think of ourselves as the "Speedy Gonzales" of auto repairs! ?? Thanks for the awesome feedback! #HighlandsAuto #SpeedyService
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Thanks for the stellar review! ?✨ We're thrilled you found our work excellent and our prices reasonable. We promise to keep your ride purring like a happy cat! ?? Come back and see us anytime! #HighlandsAutoRepair #BestServiceInTown
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Thanks for the awesome review! ?? We aim to get you back on the road faster than you can say "oil change." Your kind words keep our engines running! ?✨ #HighlandsAutoRepair #FastAndFuriousService
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Thanks for the awesome review! We're thrilled your AC is back to chilling mode! ❄️ Don’t hesitate to swing by if you need more cool work done! ?? #HighlandsAutoRepair #StayCool
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Thank you for another great review! We aim to make every visit as smooth as oil! ?️? We can’t wait to assist you again! #HighlandsAutoRepair #SmoothRides
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We’re thrilled to hear that our speedy service has you back on the road in no time! ?? We strive to keep those wheels turning and smiles shining! Thanks for the kind words and support! #HighlandsAutoRepair #CustomerAppreciation
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Thank you for the fantastic review! ?✨ We're thrilled to hear that Robert made your visit a joy. We'll be ready to give your car the TLC it deserves anytime! ??️ #HighlandsAutoRepair #CustomerAppreciation
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? We’re thrilled you had a stellar experience! ? Quick service and clear explanations? That's our bread and butter! Thanks for choosing us to keep your ride happy! ? #HighlandsAutoRepair #ServiceWithASmile
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We're glad you found us efficient and encouraging! ?? We love when customers come back for more - it's like our cars are saying, "I’ll be back!" ? Can’t wait to help you with that appraisal! #HighlandsAutoRepair #CustomerCare
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Thank you for the fantastic shout-out! We're thrilled to hear you enjoyed our timely service. We always aim to "oil" get it done right! ?? Come back anytime for more smooth rides! #HighlandsAuto #OilChangeExperts
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Thanks for the ⭐⭐⭐⭐⭐ review, Erik! We're glad you enjoyed the quick service and the ?. We appreciate your support! #HappyCustomers #HighlandsAutoRepair ?
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Thanks for the love, Stephanie! ? We've got your back, and we're thrilled we could help you out quickly. We'll always get the job done right! See you next time! #CustomerLove #HighlandsAutoRepair
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Thanks for the awesome review! We're thrilled to hear you're happy with our service! ?? #CustomerSatisfaction #HighlandsAutoRepair
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Thanks for the kind words, Frank! ? We're thrilled to hear you had a great experience at Highlands Auto Repair Shop. Speed and friendliness are our specialties! #CustomerAppreciation #HighlandsAuto ?
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? Thank you for the kind words! We're delighted to have earned your trust and will always strive to provide top-notch service. See you soon! #CustomerSatisfaction #HighlandsAutoRepair
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Thank you for the ⭐⭐⭐⭐⭐ review, Frank! We're thrilled to hear we could provide speedy and reliable service at a fair price. Your support means the ? to us! #CustomerAppreciation #HighlandsAutoRepair
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? Thanks for the 5-star review! ? We're thrilled to hear that we could solve the power loss issue with your Ford F150. We'll keep the good work going! #HighlandsAutoRepair #HappyCustomers
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Thank you for the ⭐️⭐️⭐️⭐️⭐️ review, Juan! We're thrilled to have fixed your car ⚙️ in record time. Your trust means a lot. #CustomerSatisfaction #HighlandsAutoRepair
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Thanks, Gerald! ? We're glad you enjoyed our professional service. Let us know if there's anything else we can do for you. ? #CustomerSatisfaction #HighlandsAutoRepair
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Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Kameron! We're delighted to hear you had a great experience and appreciate your recommendation! ?? #HappyCustomers #HighlandsAutoRepair
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Thanks, William! We're thrilled you're happy with our detailed service and competitive pricing. ?? We appreciate your support and look forward to serving you and our community in the future. #HighlandsAutoRepair #HappyCustomers
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? Thanks for the 5-star review! We're thrilled you had a great experience at Highlands Auto Repair Shop. We look forward to seeing you again soon! #HappyCustomers #HighlandsAutoRepair
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? Thanks for the stellar review, Derrick! We're thrilled to have helped with your Jeep Grand Cherokee Limited. Our team is always here to make car repairs a breeze. We appreciate your kind words! ?✨ #HighlandsAutoRepair #CustomerSatisfaction
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? Thanks for the awesome 5-star review! We're glad you enjoyed our speedy service and clear communication ? We appreciate your support! #HighlandsAutoRepair #CustomerSatisfaction
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? Thanks for the 5-star review, Vecent! We're thrilled to hear that we could get your car's AC unit back in action without breaking the bank. ?? #HighlandsAutoRepair #HappyCustomers
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Thanks for the glowing review! ? We're thrilled to have been able to help you and your daughter-in-law. We appreciate the recommendation and look forward to seeing you again! #HighlandsAutoRepair #TopNotchService
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Thanks for the love, Kevin! ? We’re thrilled to have satisfied both your car-buying and car-repair needs. We've got you covered! #HappyCustomer #HighlandsAutoRepair
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Thanks for the 5-star love! We're thrilled to hear you had a great experience with us. Our team is always here to keep your wheels spinning smoothly. ?? #HighlandsAutoRepair #CustomerSatisfaction
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Thank you for the love! We aim for speed without compromising quality. Happy to keep you coming back for more stellar service ?⚙️ #HighlandsAutoRepair #FiveStarService
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Woo-hoo! Thanks for the awesome 5-star review, Robert! ? We're thrilled to be your go-to spot for speedy oil changes. See you at your next visit! #CustomerAppreciation #HighlandsAutoRepair
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? Robert saves the day again! ? We're thrilled to have earned your trust, and look forward to seeing you for all your auto care needs. Thanks for choosing us! #CustomerSatisfaction #AutoCare
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Thanks for the shout-out! ?? We're thrilled we could get you back on the road in a jiffy. Your support means the world to us! #CustomerSatisfaction #HighlandsAutoRepair
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Thanks for the stellar review, Cheryl! ? We're thrilled you appreciated our friendly and honest service. Your trust means the world to us! #CustomerAppreciation #HighlandsAutoRepair
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Thanks for the kind words! ? Our team at Highlands Auto Repair Shop appreciates your support and we're glad you enjoyed our humor. Looking forward to seeing you next time! #HighlandsAuto #CustomerAppreciation
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????? Thank you for your kind words! We are thrilled to have you as our customer and look forward to seeing you again soon! ?? #HighlandsAutoRepair #NorthHighlands #Grateful
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? Thank you for the great review! ⚡️ We're glad you had a positive experience with our fast and friendly service. ❤️ We appreciate your trust in Robert's work. ? #HighlandsAutoRepair #FastService #TrustworthyWork #HappyCustomers #FiveStars
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? Thank you for your 5-star review! ? We're glad to have provided you with efficient and friendly service during your routine oil change. Your support means a lot to us! ? #HighlandsAutoRepair #CustomerAppreciation #NorthHighlands
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Thank you for the ⭐⭐⭐⭐⭐ review! We're glad you appreciated our professional and quick service. ? #CustomerSatisfaction #HighlandsAutoRepair #NorthHighlands
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????? Thank you for the amazing review! We're thrilled you had a quick and affordable experience with us. Our team works hard to provide excellent service. We appreciate your support! ? #HighlandsAutoRepairShop #QuickService #AffordablePrices #Grateful
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Thanks for the great review, Michael! We're so glad you had a great experience at Highlands Auto Repair Shop! ? #oilchange #NorthHighlands ???
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Thanks for the kind words, Frank! ? We're proud to have earned your trust and we look forward to continuing to serve you in the future. #HighlandsAutoRepair #NorthHighlands
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Thanks for the great review! ? We're so happy to hear that you had a great experience with us at Highlands Auto Repair Shop. #NorthHighlands #GreatService #HappyCustomers ?
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Thanks for the great review, Andrei! ? We're so glad you had a great experience with us at Highlands Auto Repair Shop! #oilchange #NorthHighlands ?
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Thank you for the kind words, Lonnie! ? We're so glad you had a great experience with us. #HighlandsAutoRepair #NorthHighlands #AutoRepair #HappyCustomer
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