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Higgins Plaza Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(16 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Higgins Plaza Service is your trusted Auto Repair Shop in Urbandale, IA, serving the Greater Des Moines Area since 1970. Specializing in general maintenance and repairs and tire services, our expert team is dedicated to keeping your vehicle running smoothly and safely on the road. We take pride in offering top-notch Heating and Air Higgins Plaza Service is your trusted Auto Repair Shop in Urbandale, IA, serving the Greater Des Moines Area since 1970. Specializing in general maintenance and repairs and tire services, our expert team is dedicated to keeping your vehicle running smoothly and safely on the road. We take pride in offering top-notch Heating and Air Conditioning services to ensure your comfort in all seasons. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(515) 276-0886
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
7425 Douglas Ave Urbandale, IA 50322
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Higgins Plaza Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(16 Reviews)
Write a Review
Recent Reviews
DW
Doug W.
JOHNSTON, IA
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Prompt and on point with service
Excellent to work with , pricing is affordable and there service is excellent !
SM
SUAT M.
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
The best people
They care of you fast and well
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 06:45 AM

Thank you for the great review! We are happy to hear you are satisfied with our services and look forward to servicing your vehicle again in the future.

RM
Rachel M.
Urbandale, IA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Honest service you can trust!
We have been taking our vehicles to Higgins since 2015 and it’s never been anything but honest reliable service. The latest visit we had there, we were bringing in a vehicle for a pre purchase inspection. They found several red flags and had great advice for us in our search for a used vehicle for my daughter. After all that, they didn’t even charge us! We will be back soon! 🔜
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 06:55 AM

Thank you for letting us do a pre-purchase inspection for you. We can't emphasize how important these inspections are when purchasing a vehicle. Let us know if you come across another vehicle you'd like us to look at before purchasing.

RJ
RAE J.
Urbandale, IA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Major car noise detected and explained.
I felt like I could trust their diagnosis of my car issues….. very reasonable.
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 07:13 AM

Rae, Thank you for trusting us with your vehicle maintenance. We look forward to seeing that beautiful car out on the road this summer!

CW
Charlene W.
Johnston, IA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Charlene W
I have been coming to Higgins for many years. I will continue to get my car repaired there as long as I have a car.
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 07:17 AM

Charlene, thank you for the years of dedication you have given Higgins. We loof forward to many more years of servicing your vehicle for you. 

Verified Customer
Johnston, IA
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Quick, efficient and honest
Quick, efficient and honest. Definitely go here to get your car worked on.
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 07:30 AM

Thank you for the positive review! Choosing a mechanic is like choosing a doctor or accountant, you have to be able to trust them. We strive to be honest and efficiant with every customer that walks through our door!

ZC
ZACH C.
Ankeny, IA
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Down to earth people
Cool people that are experienced in the field and down to earth. Definitely found my auto repair shop
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 07:40 AM

Zach, thank you for choosing Higgins for all your vehicle maintenance. We look forward to servicing your vehicle in the future and hopefully you can make it to our Customer Appreciation Event (6/13/25) from 6-9:00 PM and meet the employees. 

Verified Customer
Clive, IA
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
We've been using Higgins for service for years!
Higgins was recommended to us several years ago when we moved here and asked around for a reliable place to service our cars. They have always been pleasant to work with and have gone above and beyond to ensure our cars are maintained and safe.
Your Trusted S. from Higgins Plaza Service responded on 06/02/2025 08:06 AM

We are pleased to hear you've enjoyed your experience with us over the years! We look forward to keeping you on the road safely in the future.

TM
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Tania M.
Carlisle, IA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service as always
I have been bringing my vehicles for many, many years. Great service and integrity. Honest, hardworking people. If you are in need of a good honest mechanic shop, give them a chance to show you what good service looks like.
Your Trusted S. from Higgins Plaza Service responded on 05/28/2025 07:32 AM

Tania,  
Thank you for taking the time to leave us a positive review. I will pass this along to the technicians, and we look forward to seeing you at your next service. We hope you have a great trip!

JB
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John B.
Urbandale, IA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great service from great people
The owners of Higgins Plaza Service are living the American dream. After working for the previous owners for over 15 years, they were given the opportunity to buy the business in 2021. They never missed a beat. They continue to take the business to new levels of success. Thank you for continuing to provide great service at fair prices. We wish you all the best for the future!
Your Trusted S. from Higgins Plaza Service responded on 05/28/2025 10:44 AM

John, thank you for the GREAT review and supporting Nick and Todd during the ownership transition. When our customers are happy, so are we! 

SE
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Samy/Kim E.
Des Moines, IA
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Timely and less cost than anticipated!
As always you were able to get us in for an appointment. Techs are professional and work to help control costs while ensuring a safe vehicle.
Your Trusted S. from Higgins Plaza Service responded on 05/22/2025 10:51 AM

Thank you for the positive review! Our goal is to provide good communication and services, all while keeping you on the road safely. 

Verified Customer
Urbandale, IA
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Great to do business with!
Good people, great service and great work.
JI
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JASON I.
Des Moines, IA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Great Service
Fixed what needed to be fixed. Nothing less, nothing more. Great explanation of the issues.
Your Trusted S. from Higgins Plaza Service responded on 05/22/2025 06:57 AM

Thank you for your review. We strive to do our best and keep our customers on the road safely.

RJ
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Roy J.
Urbandale, IA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Preventive maintenance
Vehicle checked for any service needs. Vehicle found to be in good condition at this time.
BD
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Brian D.
Urbandale, IA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
10
Trustworthy
Always take my vehicles to Higgins and am always taken care of and they will be honest about the work you need done with the fairest prices in town, very trustworthy and wouldn’t take my vehicles anywhere else!
Displaying Review 1 - 15 of 16 in total
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