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Harold's Quality Auto Repair Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(720 Reviews)
83
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
83
Net Promoter Score ®

Business Details

About

Current expansion included a move to a larger 8,000 sq ft shop, with 9 lifts / 11 bays. New state of the art equipment for tires, alignment, custom exhaust and diagnostic’s and the addition of three new ASE master technicians allows Harold’s to provide a Superior level of performance in quality, customer service, and vehicle coverage. Current expansion included a move to a larger 8,000 sq ft shop, with 9 lifts / 11 bays. New state of the art equipment for tires, alignment, custom exhaust and diagnostic’s and the addition of three new ASE master technicians allows Harold’s to provide a Superior level of performance in quality, customer service, and vehicle coverage. Harold’s repairs Import and Domestic cars, light trucks, suv’s, and marine vehicles. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(503) 365-9702

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
675 Bartell Dr NW Salem, OR 97304-3989
Harold's Quality Auto Repair Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(720 Reviews)

JC
Jacque C.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always kind and trustworthy
I’m always met by friendly and helpful staff. Elliott got my car right, now it is working great again!

DS
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Dean S.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
0
Truck check up .
Great service!

Verified Customer
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
8
Good, two repairs done.
Thank you for the service

RM
Richard M.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Great Facility and Excellent Customer Service
Harold's is a legend in the Salem and West Salem neighborhoods. Elliot set the appointment and followed through with my oil change and overall vehicle inspection. Very reasonably priced and they demonstrate excellent customer service. You can't go wrong! Richard M

MH
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Mike H.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
8
Oil change
Friendly, professional, helpful.

Verified Customer
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Fast and friendly service
Harold's Quality Auto Repair was able to replace my automotive part quickly and we're very professional. The cost was very affordable, I will come here next time I require automotive work. I would recommend them to family and friends.

SC
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Sheryl C.
Salem, OR
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/20/2025
verified customerVerified Customer
10
Workmanship is great
Prices are good. Easy to get an appointment so vehicle can be checked quickly. The only improvement needed is communication with an ETA for vehicle being ready to be picked up.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Awesome customer service
They did wonderful things to keep my family on the road. They had wonderful customer service and timely too.

Verified Customer
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
10
Fit me in with little notice and got the job done right.
Called the night before and they said they could fit me in and get it done the next day. Friendly services and fair prices from a local shop.

TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Served me well.
Elliott and the shop were terrific. I highly recommend.

LS
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Loxe S.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Upfront Communication
They are straightforward about pricing, what services you might need, and are awesome with calls. I felt little to no stress at this car shop, and I am happy to go here again.

JW
Jerry W.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Good people to deal with.
I was very pleased with the honesty.And fourth right manner that I was treated.

MS
Mark R S.
Salem, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
A/C recharge
Quickly able to get appointment and get the car back in a day.

SG
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Scott G.
Salem, OR
BMW 530i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Hands down the most relatable auto mechanic shop in town. Elliot is a straight shooter and will give you an honest answer to your vehicles issue. Highly recommend.
Five stars

Verified Customer
Lebanon, OR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
9
Car Maintenance
Took my Car in for a Car Maintenance. Received excellent service. Above and beyond.
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