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Harold's Used Auto Parts

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(651 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

We are a Complete Car Center. PA State Emissions/Safety Inspection. Mechanics on Duty! Engine and Trans installation. We specialize in used GM Parts. We are a Complete Car Center. PA State Emissions/Safety Inspection. Mechanics on Duty! Engine and Trans installation. We specialize in used GM Parts.

Categories
Car Maintenance, Repair Shop, Oil Change
Contact
(215) 472-1552
Closing in 45 minutes
Business Hours

Business Hours

Mon
8:30 AM - 5:30 PM
Tue
8:30 AM - 5:30 PM
Wed
8:30 AM - 5:30 PM
Thu
8:30 AM - 5:30 PM
Fri
8:30 AM - 5:30 PM
Sat
8:30 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
5347 Whitby Ave Philadelphia, PA 19143-4133
Harold's Used Auto Parts' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(651 Reviews)

DD
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Darrell D.
East Lansdowne, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Tire replacement (4)
With no appt got me in and out in a timely manner, the wait wasn't extremely long.

TH
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Tamara H.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Oil Change
I come here for any and all services and they never disappoint. Always professional and I never have to wait hours for the work to get done. They are always honest too. I came for an oil change and was out in an hour and able to finish out the entire day.

NC
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Nicole C.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Impeccable
Always accommodating and exceptionally reliable.

ND
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NINA D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Oil change
The staff at Harold's are always professional they got me in quick and fast I got there early they let me know everything that I asked the receptionist was respectable and nice the office was clean.

SW
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Shawn W.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
10
Better than the Rest
Few Words to Describe my past 4 services with Harolds

"THEE BEST"


THANKFUL THAT MY FRIEND RECOMMENDED HAROLD'S TO ME!

Verified Customer
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Professional Owned & Operated
Harolds is the best, always fix mu problems with my vechicle...Quick get you in and out..All Mechanics are friendly,.experience & very acknowledgable!

I am a returned customer, Highly recommended...Harold & stsff are doing an amazing job carrying his Fathers Legency!

JS
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JACKIE S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2025
verified customerVerified Customer
10
I love Harold and Lisa. The service is a lot faster now. I have been with them almost 8 years and will continue to let them service my car
I love Harold and Lisa. Great people. The service is great. I have been with them for 7 years. They r loyal and they do good work. The service is also faster. U r not sitting there for hours at a time. They get u in and out as fast as they can.

DS
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Donna S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Always helpful and honest
I appreciate the helpful and honest review of my car’s potential issues.

CR
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Christopher R.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
9
Everything but the kitchen sink
I had a lot of work done to my van but it was all necessary. Sometimes when you purchase a used vehicle, you know it may need a few items but they are needed to keep it in good condition. Everything I needed was installed and my van is running like need. I always have a good experience when I go to Harold's because they feel like family and treat my vehicles very well.

CP
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Cherrese P.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Friendly environment..
Excellent customer service. Affordable, they kept be updated about my car.

DD
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DARRELL D.
Yeadon, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Engine light issue
Explained my issue and what service was done and completed at a fair price. Always trusted and great service. I'm a long time customer and will remain so. Very trustworthy establishment.

DS
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Donna S.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Honest and caring
Always honest and caring.

PR
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PHYLLIS R.
Philadelphia, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Helpful in car problem/brakes
Harold Jr. was very helpful in asking about the problem of the car. The car was fixed and taken care of in a timely matter.

BB
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BEATRICE B.
Aldan, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Service friendly
The service I receive from Harold’s is top notch. Friendly, professional and definitely thorough with servicing my vehicle. I have been a customer of theirs for well over ten years and I highly recommend them.

TR
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TENESI R.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2025
verified customerVerified Customer
8
Oil changes and everything else
Always professional, polite, honest and to the point! No extra charges for your car, good work overall !! Been coming here for years

Displaying Review 1 - 15 of 651 in total
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