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Guss Automotive

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(28 Reviews)
11
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Score Details

5 stars
78%
4 stars
7%
3 stars
3%
2 stars
<1%
1 star
10%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
11
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in GLENDALE, AZ, you’ve found us. Here at Guss Automotive we work hard to earn your trust and loyalty. We know how important it is to find a GLENDALE car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of If you’re looking for auto repair in GLENDALE, AZ, you’ve found us. Here at Guss Automotive we work hard to earn your trust and loyalty. We know how important it is to find a GLENDALE car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in GLENDALE, we are totally confident that Guss Automotive is the best option in town! ...more

Categories
Auto Repair, Car Maintenance, Domestic Auto Repair
Contact
(602) 718-5045
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Arizona
5218 W GLENN DR GLENDALE, AZ 85301
Get Directions
Guss Automotive's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(28 Reviews)
Write a Review
Recent Reviews
HC
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Humberto C.
Glendale, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2023
0
DO NOT TAKE YOUR VEHICLE HERE!
I write this on behalf of a family friend: Guss Automotive does not stand by their word. They charged us nearly $7,000 to rebuild our engine, but the vehicle is not drivable, makes a terrible grinding sound when running and emits tons of toxic exhaust. We attempted several times to resolve the matter, but Gus Meza refused to do the right thing. We ended up taking him to court and was awarded over $5,800, but still he refuses to return our money. We are now writing a demand letter and will follow up with a lien against him and his business and attempt to garnish his wages. DO NOT TAKE YOUR VEHICLE HERE FOR MAJOR REPAIRS. So disappointing that a small business owner would treat his community in this way. Shameful!

NOTE: I will continue to post bad reviews until this matter is resolved.
CF
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Cynthia F.
Phoenix, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/14/2023
0
NOT A TRUSTWORTHY BUSINESS OWNER
I write this on behalf of a family friend: Guss Automotive does not stand by their word. They charged us nearly $7,000 to rebuild our engine, but the vehicle is not drivable, makes a terrible grinding sound when running and emits tons of toxic exhaust. We attempted several times to resolve the matter, but Gus Meza refused to do the right thing. We ended up taking him to court and was awarded over $5,800, but still he refuses to return our money. We are now writing a demand letter and will follow up with a lien against him and his business and attempt to garnish his wages. DO NOT TAKE YOUR VEHICLE HERE FOR MAJOR REPAIRS. So disappointing that a small business owner would treat his community in this way. Shameful!

NOTE: I will continue to post bad reviews until this matter is resolved.
RN
Raymond N.
Glendale, AZ
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2023
verified customerVerified Customer
Category: Service
Raymond said they do a good job every time.
Recommended
NA
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Norma A.
Phoenix, AZ
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Muy. Buen trabajo
Siempre que boy quedo muy satisfecho con el trabajo muy recomendable
TT
Tracy T.
Glendale, AZ
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
First visit
This was my first visit , I needed a oil change and the front breaks done on my car ? they did a excellent job, the mechanic gave mote a ride home so I would not have to wait there and picked me up when it was complete. They also put Windsheild fluids and air in my tire no extra charge!
RV
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RON V.
Peoria, AZ
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2022
verified customerVerified Customer
10
Good work at a fair Price
Been bringing our cars here for a couple years now, always receive outstanding work and a good price
WL
Walter L.
Chino, CA
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/07/2022
verified customerVerified Customer
0
Worse experience ever
Gustavo had my truck for 5 months and didn’t fix it , so unprofessional! It was the worse experience ever , I spend over $7000 dollars and my truck it’s not working at all
RN
Raymond N.
Glendale, AZ
Ford Police Interceptor
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2022
verified customerVerified Customer
Category: Service
Raymond said they did a good job.
Recommended
KA
Karina A.
Glendale, AZ
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2022
verified customerVerified Customer
9
Customer
Gus's is a very professional, knowledgeable, honest and efficient auto mechanic
JG
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Jhon G.
Phoenix, AZ
Isuzu Ascender
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/23/2021
verified customerVerified Customer
6
It was good but i think i am unsure
While they did a great job on wasting no time replacing the fan blades on the vehicle, i have been watching them and i swear I thought i saw them pour in green antifreeze into the radiator and the vehicle does NOT take that type of coolant!

It only takes the orange dex cool coolant which i even had in the back of the vehicle

Now as for the other good things to say, i did appreciate mr guss offering me a bottle of water and pointing out the body shop just across his shop
Verified Customer
Phoenix, AZ
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2021
verified customerVerified Customer
10
Great service
Great service and reasonable prices. Fixed the problems and car runs perfect
RV
Ron V.
Peoria, AZ
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Category: Service
Ron said everything was done quickly and was reasonably priced.
Recommended
CM
Carlos M.
Buckeye, AZ
Dodge Charger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2021
verified customerVerified Customer
Category: Service
Carlos said good service at both the body facility and mechanic facility. Everything was great.
Recommended
MM
MARIO M.
Glendale, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2021
verified customerVerified Customer
The work that is done good
Good work
Recommended
HA
Hilario A.
Glendale, AZ
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Service
Hilario said that he would recommend the business for service.
Recommended
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