business image

Gullo Toyota Collision Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,612 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Gullo Toyota Body Shop is a full service Toyota auto body and collision center located in Conroe, North of Houston Texas. Gullo Toyota Body Shop is a full service Toyota auto body and collision center located in Conroe, North of Houston Texas.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(936) 442-4172
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
500 I-45 South Conroe, TX 77304
Gullo Toyota Collision Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,612 Reviews)

ET
Evelyn T.
CONROE, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
Category: Collision
Evelyn said that they had to push the finish date back 3 times due to insurance company delays over parts.
Not Recommended

KB
Kathy B.
MONTGOMERY, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
Category: Collision
Kathy said she wasn't kept updated. Her vehicle was done sooner than expected.
Recommended

SC
Stephanie C.
HOUSTON, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Collision
Stephanie said Emed and the entire staff were fantastic.
Recommended

DB
Dustin B.
JASPER, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Collision
Dustin said they did very well. They were respectful, and it was done quickly and efficiently. They did a fabulous job and they were a very nice group of people. The management updated him frequently.
Recommended

VD
Vance D.
WILLIS, TX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/13/2025
verified customerVerified Customer
Category: Collision
Vance said the repair work was not done correctly. When he came to pick up his vehicle, it took an additional 5 days for them to re-do the work. Customer felt that the guy whom he dealt with was trying to get him to accept the poor job they did in the first place.
Not Recommended

SL
Sandra L.
MAGNOLIA, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
Category: Collision
Sandra said that they wouldn't acknowledge to her where her vehicle was or when it was going to be ready. It was finished 4 days later than promised due to a windshield that was ordered and wasn't in stock. They were told to fix everything that was wrong with it and they still never did fix all the dings on the front .
Not Recommended

HD
Howard D.
KINGWOOD, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2024
verified customerVerified Customer
Category: Collision
Howard said rejected it the first time because he found something, then they went back and did a great job.
Not Recommended

KT
Karoline T.
GROVETON, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/15/2024
verified customerVerified Customer
Category: Collision
Karoline said the vehicle was late over two weeks because a light came on and the part was delayed.
Not Recommended

CP
Christian P.
WILLIS, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/15/2024
verified customerVerified Customer
Category: Collision
Christian said it was horrible customer service and he had to take his vehicle back multiple times. There was damage on his vehicle and they lost parts so now he has to purchase new ones. The paint didn't match one hundred percent and there were a lot of other issues he had to go back for. He was yelled at over the phone by the manager which he didn't like and it took longer than it was supposed to take, and he had to keep calling them. His vehicle was delayed by a week and they told him it was due to the rain.
Not Recommended

JM
Jared M.
STINNETT, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
Category: Collision
Jared said it took them about three weeks to get the work done and they provided a new vehicle for him to drive in the meantime. They were great. They were super nice and polite, and helpful and informative. They did everything good.
Recommended

MS
Mohammad S.
CONROE, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
Category: Collision
Mohammad said Justin was really nice, and it was really easy and quick.
Recommended

FS
Fran S.
THE WOODLANDS, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
Category: Collision
Fran said everything, that they responded quickly to her questions, called back and did a wonderful job. She said the repair was perfect and the delay was 1 week because the parts didn't come in.
Not Recommended

SB
Stephen B.
Conroe, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/03/2024
verified customerVerified Customer
Category: Collision
He never spoke with them except with the service rep, it wasn't good communication. He had a bad experience with the repair, he only came in for an oil change and they wrecked into it.
Recommended

ZA
Zaimian A.
CONROE, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
Category: Collision
Spoke to father Jimmy. He said it was quick and simple. He said they didn't call him unless it was something really important, they kept to business and nothing else. He said other places try to get him to buy stuff, and they didn't do that.
Recommended

VN
Virginia N.
WILLIS, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
Category: Collision
Virginia said they assisted her with a loaner vehicle because they had hers for almost three months. Other than how long it took, everything was good and also customer service-wise.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.