Older car, non-car guy, not from the area and in need of major repair…recipe to be taken advantage of. We were staying close to Global so I brought my car in for help. It was hard for me to explain the “noise” but they worked with me and they listened to me and finally they identified the problem. Eric explained everything that was going on with the car and did so in a way that even I understood. It all made sense to a non-car guy like me. They provided me with a nice loaner car and in 2 days the problem was resolved. We are back on the road and will return whenever or wherever we are and need help again. I trust them, which is huge for me. Thanks to Eric, Michelle and the rest of the techs. Well done.
SM
Stephen M.
Grand Haven, MI
11/19/2015
Once Again...
Just great service! After installing new wheels and winter tires I needed the TPMS system reset. The service garage for the auto took one look and said that the wheels did not come with the tire pressure monitors and that they (the dealer) would have to dismount all four tires, install new monitors and remount the wheels at a cost of MANY hundred of dollars! One call to Global and they fit me in on short notice, correctly diagnosed the situation and recalibrated the pressure monitors at a VERY reasonable fee. I cannot thank them enough.
Recommended
SM
Steve M.
Grand Haven, MI
07/24/2015
Great Place for auto repair
Just OUTSTANDING service. I had been having a problem with my turbocharged Mazda Miata ever since the Mazda dealer worked on it last fall. In fact, they worked on fixing the problem that they created for three additional days and could not figure out what they had done wrong to impair it's performance. I described the issue and the symptoms to Jacob and one of the mechanics and they went to work to not only correctly diagnose the problem but to fix in short time what the dealer could not do in almost four days. And, Global beat their own time estimate by a full day, putting me back on the road with a great running car. I have had most of my non-warranty work done here before, and they deserve to have all of my business and yours, too.
Recommended
CR
Carly R.
Grand Haven, MI
05/18/2015
Not what you'd hope for.
Tried them for the first time--I need a repair place in the area as we vacation here regularly. I had warnings about electrical problems in my display. Needed a quick computer assessment to make sure it was safe to drive until it could be repaired. A 5 minute job. Nope--they sent me on my way. Said they could do it in 5 days--not the repair --the assessment. Not the kind of service or attitude I'm looking for.
Not Recommended
MW
Mark W.
West Olive, MI
Mercedes-Benz E320
07/01/2013
Verified Customer
Crank Sensor-320S
Prompt, exact, complete. This is a top-drawer crew.
Recommended
TA
Todd A.
Spring Lake, MI
Mazda RX-7
06/25/2013
Verified Customer
Prompt, courteous service
The staff at Global Autoworks were very helpful in taking care of the issue I had with my 1984 car, getting me in promptly and fixing it quickly.
Recommended
GD
Gene D.
Grand Haven, MI
Mazda 3
06/24/2013
Verified Customer
Category: Service
Gene said the customer service is great. They do great quality work.
Recommended
CB
Charles B.
Grand Haven, MI
Chrysler Town
06/24/2013
Verified Customer
Category: Service
Charles said the business did a good job and the price was good.
Recommended
JW
Julie W.
Spring Lake, MI
Chevrolet Silverado
06/20/2013
Verified Customer
Category: Service
Julie said this business is courteous and knowledgeable.
Jessica said they did not do actual repairs for her, but they were friendly and she would probably give them a try. Their prices were a little higher than other places she has been.
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