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Glenn's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(677 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Glenn’s Auto Repair is a family-owned and operated business, providing you with honesty and dependability. We are ASE certified. Glenn feels lucky to have been trained in public schools. He rebuilt his first engine, 350 Oldsmobile V8, at Aptos Junior High in 1976. He later assembled most of the shop equipment and continued with auto Glenn’s Auto Repair is a family-owned and operated business, providing you with honesty and dependability. We are ASE certified. Glenn feels lucky to have been trained in public schools. He rebuilt his first engine, 350 Oldsmobile V8, at Aptos Junior High in 1976. He later assembled most of the shop equipment and continued with auto repair throughout high school.Meagan, Glenn’s daughter, has been with the business since 2006. She has learned a great deal about auto repair and is able to answer automotive questions she never thought she could. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(831) 476-5591

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3505 Portola Drive Suite B Santa Cruz, CA 95062-5140
Glenn's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(677 Reviews)

JK
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John K.
Interlaken, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Pads and Rotors and Shoes (oh my!)
My old gray mare ain't what she used to be but Glenn's gives it bushels of TLC in the form of concern, knowledge and skill. Thank you!

JR
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Jocko R.
Aptos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
They're Just Always Good
I've been going to Glenn's for several years now--having gratefully escaped from the Dealers who just seemed determined to up-sell my wife and I on anything.

In all of the times I've gone to Glenn, both my wife and I have felt so comfortable with Glenn, Carly, Megan, and the mechanical wizards.

I've rolled in their at wits end with some issue before having to be up at Stanford for medical stuff or when my Cat Converter was stolen the night before a major operation. They took care of me.....and I think that's why they've got a lot of old-old customers.

When Barbara or I have rolled in with some piddly issue like air in the tires or a sound system issue, Glenn takes it seriously and you have to wrestle him to the ground for him to charge you.

Maybe enough.

JD
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John D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Quick replacement of the catalytic converetr
Excellent workanship

KS
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Ken S.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
great service--as always
I like to support an honest family business...I've been going to Glenn's for 15+ years. I go back because I get honest, responsible service. Thanks to Glen, Megan and Karlee!

Verified Customer
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Accept this service with confidence!
I have been reaping the benefits of the knowledge and experience of the people at Glen's Auto for only a few years. I will never go anywhere else as long as they are in business.

AF
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Arthur F.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Excellent service
Excellent service. All matters were resolved in the first visit, quickly and professionally.

JR
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Jocko R.
Aptos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Businesses go downhill.
Well, that's been my experience. And yet in my near 10 years of taking our cars to Glenn (Carly, Meagan and Crew), that's not what has happened. Opposite.

Glenn's has been good--every single time. Whether it was helping me after a stolen cat converter or welcoming me or my wife when we just drop in there in a panic needing help with something when they're up to their elbows in busy, it's such a good facility and every one there makes it so.

I've only gotten more mule headed about not wanting to go anywhere else--and I'm 3 towns away. Give them a try.

I probably shouldn't rave so much and get myself boxed out of an appointment by all of you guys lining up to get in there, but it's the least I can do for how many times they've taken care of us.

Thanks.

FL
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Frank L.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Great team!
###!!

BT
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Bunny T.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2024
verified customerVerified Customer
10
Excellent!
I can always count on Glenn's for excellent service and care. The entire team is terrific!
Thank you all!

TC
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Tomas C.
Lawndale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2024
10
Broken down in Santa Cruz
On Monday 12/03/24 our truck broke down. We need a quick repair and did not know where to go. Needed to go back to Los Angeles, looked up mechanic shops around the area. A few came up , but Glenn’s auto repair caught my eyes . I read customer reviews and took my truck to him. Upon arrival Glenn was outside and quickly came to greet and help us . He diagnosed our truck and told us the problem. We loved the family environment and was quickly embraced by them . Very humble family and it showed by there actions. We got out truck back the next day and traveled safely back to LA. THANK YOU Glenn and family PS very pet friendly and kid friendly Love the follow up call too.

CN
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Carol N.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Good Work
As usual, Glenn's came through!!

DG
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David G.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2024
verified customerVerified Customer
10
Replacement of starter motor and oil change.
I always receive prompt courtesy service that I can trust. Everyone from Glenn's Auto makes me feel like family, and they sure treat me that way!

Verified Customer
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
Beyond a car maintenance appointment
I had to wait for my car as it was being worked on. All made me feel welcome and comfortable. I recently had surgery on my knee and they got me something to.rest my leg on so I was comfortable.
I also feel safe with their maintenance on my car . I’m going out of town and they went through my car to check on safety.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
Always reliable, trustworthy and kind
I have been coming here now for about 3 years at a recommendation from a friend. Won't go anywhere else. Even though I live in Watsonville, I come here. Just plain good people and reasonable prices to boot. Keep going Glenn's!!!

MN
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Mary-Ann N.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
I have been a customer since the early 2000’s
Glen and his family/staff are top notch
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