business image

Glenn's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(688 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Glenn’s Auto Repair is a family-owned and operated business, providing you with honesty and dependability. We are ASE certified. Glenn feels lucky to have been trained in public schools. He rebuilt his first engine, 350 Oldsmobile V8, at Aptos Junior High in 1976. He later assembled most of the shop equipment and continued with auto Glenn’s Auto Repair is a family-owned and operated business, providing you with honesty and dependability. We are ASE certified. Glenn feels lucky to have been trained in public schools. He rebuilt his first engine, 350 Oldsmobile V8, at Aptos Junior High in 1976. He later assembled most of the shop equipment and continued with auto repair throughout high school.Meagan, Glenn’s daughter, has been with the business since 2006. She has learned a great deal about auto repair and is able to answer automotive questions she never thought she could. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(831) 476-5591

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3505 Portola Drive Suite B Santa Cruz, CA 95062-5140
Glenn's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(688 Reviews)

MN
gravatar
Mary-Ann N.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Auto repair
I have an older truck. Glens Auto took care of my truck top notch. The staff is very knowledgeable and friendly. I know I have the best when it comes to an auto repair shop excellent service ,excellent quality.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
!Muchas Gracias!
Great work. As always. Reasonable price and good people too. Thanks!

BC
gravatar
Bruce C.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
They always have candy!!
I trust them and it’s not easy to find a mechanic you can trust I highly recommend them they have been servicing my many cars for many years

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Items to be addressed
Very comprehensive, very efficient

DD
gravatar
Don D.
Aptos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Always fantastic service
i can always count on fantastic service and a wonderful staff. I have been bringing my cars to Glenn’s for service, repairs for 40 years and i would not take them anywhere else

EM
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2025
verified customerVerified Customer
10
Outstanding service
Stopped by to assess a squeak. Glen and team were very helpful. Preventing me of most likely losing a wheel on long travel next day and was able to get me and family back on road safely. These people care about customers. Great prices also. I had to get opposite part fixed when back home and ended up costing me an extra $200. Would have had Glenn do both sides but for next day service he wasn’t able to squeeze in the time. Completely understandable given me showing up at 4:45 the day before

JB
gravatar
Jeff B.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent service
By far the best auto mechanic/service in Santa Cruz. Best customer service, extremely knowledgeable and one of the most honest shops around.

LB
gravatar
Lonnie B.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always great service, fair price, great people
Gleann's Auto always does a great job servicing my 2011 Toyota Avalon. I have had a few issues, but Glenn and his team troubleshot the issues and then fixed them correctly. I don't have to worry about being charged for things I don't need or being overcharged for routine work. Megan and the staff are great to deal with and keep me informed on the status of the repairs.

MN
gravatar
Mary ann N.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Glen and his staff go above and beyond
I’ve been a customer of Glens Auto for many years. He and his staff are top notch and very good people.

TJ
gravatar
Tim J.
Capitola, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
The best in town!
Many years of great service. We are so fortunate to have such great persons taking care of our vehicles!!

ST
gravatar
Sumer T.
Aptos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Wonderful shop!
I am so grateful for Glenn’s auto! They have always taken the best care of our vehicles and most importantly, are trustworthy. Highly recommend!

JK
gravatar
John K.
Interlaken, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Pads and Rotors and Shoes (oh my!)
My old gray mare ain't what she used to be but Glenn's gives it bushels of TLC in the form of concern, knowledge and skill. Thank you!

JR
gravatar
Jocko R.
Aptos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
They're Just Always Good
I've been going to Glenn's for several years now--having gratefully escaped from the Dealers who just seemed determined to up-sell my wife and I on anything.

In all of the times I've gone to Glenn, both my wife and I have felt so comfortable with Glenn, Carly, Megan, and the mechanical wizards.

I've rolled in their at wits end with some issue before having to be up at Stanford for medical stuff or when my Cat Converter was stolen the night before a major operation. They took care of me.....and I think that's why they've got a lot of old-old customers.

When Barbara or I have rolled in with some piddly issue like air in the tires or a sound system issue, Glenn takes it seriously and you have to wrestle him to the ground for him to charge you.

Maybe enough.

JD
gravatar
John D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
9
Quick replacement of the catalytic converetr
Excellent workanship

KS
gravatar
Ken S.
Santa Cruz, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
great service--as always
I like to support an honest family business...I've been going to Glenn's for 15+ years. I go back because I get honest, responsible service. Thanks to Glen, Megan and Karlee!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.