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Gerber Collision & Glass - Germantown

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)
67
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
67
Net Promoter Score ®

Business Details

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Contact
(301) 916-9081
No Business Hours Provided

Business Hours

* No Time Zone Provided
19560 Frederick Rd Germantown, MD 20876
Gerber Collision & Glass - Germantown's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(5 Reviews)

GS
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Geethu S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2023
verified customerVerified Customer
10
Body and paint repair
From scheduling the appointment to picking up the car after repair, everything was easy and professional. Monica always kept me updated on the status of repairs and they completed the work ahead of schedule. Would definitely recommend Gerber!

SG
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Spc James G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2022
verified customerVerified Customer
10
Looks like new!
They took 10 days to get my car repaired. Don't know if there was a parts order delay or what was cause. Staff , particularly Chris was very helpful & much appreciated. They did a great job with the car & I will certainly recommend them to any of my friends.
Overall, I am very happy with their work-loved having the car cleaned inside & out-car looks like NEW!

RC
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Ricardo C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2022
verified customerVerified Customer
10
Car repair
The secretary was very helpful since the moment I arrived until the moment I picked up my vehicle. The estimator was super great as well and the work they did was fantastic. And they washed was vehicle which I think is the cherry on top

BM
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Boris M.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/11/2022
verified customerVerified Customer
6
Needs to improve
My rating is 6 because the results was good my car looks nice, but they need to improve with communication with the customer, they change 3 times the day they gonna finish my car…. That’s not good.

PD
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Po2 Christopher D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2022
verified customerVerified Customer
10
Subaru Outback auto body repairs
Gerber did an excellent job. Very happy with the results.

Displaying all 5 Review
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