Business Solutions
SureCritic / Gerald Collision Center
business image

Gerald Collision Center

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
43
Write a Review

Score Details

5 stars
68%
4 stars
19%
3 stars
3%
2 stars
3%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
43
Net Promoter Score ®

Business Details

Categories
Contact
(630) 355-3900
No Business Hours Provided

Business Hours

* No Time Zone Provided
1210 E Ogden Ave Naperville, IL 60563-1604
Get Directions

Affiliations

Gerald Collision Center's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(27 Reviews)
Write a Review
Recent Reviews
JH
gravatar
Joan H.
SUBA Crosstrek Limited AWD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/04/2024
verified customerVerified Customer
0
Terrible service
My car was at the shop for 38 days. The repair should have taken about 4 to 5 days. The staff was lazy and said the bumper brackets were on back order. Told me would not be in until middle of August. My car was dropped off on June 25. I called around myself and found the brackets. Called Wendy and told her to call there and have them overnighted. She did and car was ready in 2 days. The staff is lazy and did not do their due diligence in finding the brackets. I should not have to do their job. Good thing I did because they would have had my car about 2 months. Extremely poor service!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.