business image

Genuine Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(463 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
98
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lees Summit, MO, you’ve found us. Here at Genuine Auto we work hard to earn your trust and loyalty. We know how important it is to find a Lees Summit car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Auto we understand what makes customer
If you’re looking for auto repair in Lees Summit, MO, you’ve found us. Here at Genuine Auto we work hard to earn your trust and loyalty. We know how important it is to find a Lees Summit car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Genuine Auto we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lees Summit offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Lees Summit, we are totally confident that Genuine Auto is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Tires
Contact
(816) 347-1989

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
520 SW 3rd St Lees Summit, MO 64063
Genuine Auto Repair 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(463 Reviews)

AK
Anna K.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Anna said they're fast and give her a good deal.
Recommended

TB
Trey B.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Trey said they have great customer service, they provided good feedback, they are trustworthy, great results, and he looks forward to doing business with them in the future.
Recommended
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:55 PM

We appreciate your positive feedback regarding our customer service and trustworthiness. Your satisfaction is our priority, and we look forward to continuing to serve you.


Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
9
Gary is the best
Solid no BS neighborhood mechanic
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:56 PM

We appreciate your positive feedback and are pleased to provide straightforward service to our community. Thank you for your support.


JS
gravatar
JOE S.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Auto Service
I have always been pleased with their timely service and recommendations.
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:56 PM

We appreciate your feedback and are glad to hear that you have consistently found our service timely and our recommendations helpful. Your satisfaction is important to us, and we look forward to continuing to meet your automotive needs.


Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
auto shop with integrity and patience
Been a customer for years. They are the best. Honest and very awesome customer service.
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:59 PM

We appreciate your loyalty and are pleased to have provided you with honest service and support. Your continued trust in us is invaluable.


Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Local Shop
Only one visit so far but I found this shop to be quick, friendly and honest. I will be back.
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:57 PM

We appreciate your positive feedback regarding your experience with our shop. Your satisfaction is important to us, and we look forward to serving you again.


KD
Kyle D.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Kyle said excellent service and an honest business.
Recommended
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:57 PM

We appreciate your positive feedback regarding our service and integrity. Your support reinforces our commitment to quality.


KM
Kelly M.
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
Category: Service
Kelly said they're always honest and she really appreciates that.
Recommended
Bridget S. from Genuine Auto Repair responded on 06/16/2025 03:00 PM

We value your recognition of our honesty and appreciate your trust in us for your auto repair needs. Your support is important to our team.


JH
John H.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
John said the business is always helpful and he is able to get his vehicle in easily.
Recommended
Bridget S. from Genuine Auto Repair responded on 06/16/2025 03:00 PM

We appreciate your feedback and are pleased to know that our services have met your expectations. Your satisfaction is our priority.


MM
gravatar
MIKE M.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Inspection
Even as simple as an inspection, Gary and Bridget are very thorough and as always trustworthy, I will always use them for simple things and if necessary complex things on the car, they know what they’re doing
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:58 PM

We appreciate your confidence in our team's expertise and thoroughness. Your support is important to us as we strive to provide exceptional service.


AB
gravatar
ANNIE B.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Genuinely True
Great people who do great work.
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:58 PM

We appreciate your positive feedback and are pleased to know you value our team and the quality of our work. Your support means a lot to us.


MA
MELISSA A.
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Great experience, great people, fair and honest.
I’m so glad I found this local mechanic shop in Lee’s Summit. They came highly recommended and did not disappoint. They got me in quickly and changed my brakes and rotors in one day. I got my car back when promised.
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:58 PM

We appreciate your feedback and are pleased to hear our work met your expectations. Your support for our local shop is invaluable.


Verified Customer
Lees Summit, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Fast and friendly
Always easy to get scheduled and super friendly!
Bridget S. from Genuine Auto Repair responded on 06/16/2025 03:00 PM

We appreciate your feedback regarding our scheduling and service. Your support is invaluable to us.


Verified Customer
Kansas City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
7
Very quick and inexpensive
Speedy with good quality service and much more affordable compared to other shops
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:59 PM

We appreciate your feedback and are pleased to know that you found our service both efficient and cost-effective. Your satisfaction is important to us.


SE
Sarah E.
Knob Noster, MO
Mercedes-Benz 300D
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
Category: Service
Sarah said this business had very good communication, they were really quick and also honest.
Recommended
Bridget S. from Genuine Auto Repair responded on 06/16/2025 02:59 PM

We appreciate your feedback regarding our communication and service speed. Honesty is a core value, and we are glad it resonated with you.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.