SureCritic / Genesis Of West Chester / Write a Review

Genesis Of West Chester

Tell others about your recent experience with this business.

Review Details
Select a Rating
Not at all likely
Extremely likely
Your Information
We only display the first letter of your last name.
Your email address is never published on our website. This is for verification purposes.
By submitting your review, you agree to the Terms of Service
Latest Reviews
MM
gravatar
Megan M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2025
0
If you value your time, money, and sanity, avoid West Chester Hyundai/Genesis—especially their service department.
If you value your time, money, and sanity, avoid West Chester Hyundai/Genesis—especially their service department. I purchased a new 2022 Genesis G70 and...
Read More
JB
gravatar
John B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2024
0
Horrible incompetent dealership
First the place does not deserve to be a Genesis dealer as it is like going to a mom and pop tire change vent Second the service staff do not know anything...
Read More
CS
gravatar
CHRIS S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/11/2024
0
WORST SERVICE EVER
THE WORST SERVICE EVER.(WARRANTY) GV80 TOOK 2 MONTHS TO GET A APPOINTMENT PICKUP AT 9AM -CAME AT 10:20 HORN NOT WORKING- AGREED WITH ME BUT DIDNT FIX...
Read More
CS
gravatar
CHRIS S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/09/2024
0
WORST SERVICE EVER...
THE WORST SERVICE EVER.(WARRANTY) GV80 TOOK 2 MONTHS TO GET A APPOINTMENT PICKUP AT 9AM -CAME AT 10:20 HORN NOT WORKING- AGREED WITH ME BUT DIDNT FIX...
Read More
JS
gravatar
Juan S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/05/2023
0
Lack of knowledge of warranty coverage
I definitely would not recommend this service department. I made the appointment via the Genesis website provided all the information and got an...
Read More