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Genesis Of St Charles

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(8 Reviews)
60
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Score Details

5 stars
69%
4 stars
20%
3 stars
3%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(636) 441-4481
No Business Hours Provided

Business Hours

* No Time Zone Provided
5701 Veterans Memorial Pkwy Saint Peters, MO 63376
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(8 Reviews)
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Recent Reviews
MP
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Malcolm P.
Lawrence, KS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/19/2024
0
Category: Service
Carelessness and/or Deception
I found a G90 that I was interested in at this dealership. I live in KC, so had multiple conversations with the sales representative, and had them look over the car for me to make sure there were no exterior defects (other than the curbed rims which I was aware of). We negotiated a deal over the phone and I drove 4 hours from Kansas City to purchase the vehicle. Upon inspecting the vehicle in person, I found damage to the body and chrome trim that wasn't disclosed to me by the sales rep. All I got was a shrug and a "sorry", and they didn't work with me at all to save the car deal, either through a discount or by fixing the damage. If I could give zero stars I would. They do not care about you or your time.
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