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Genesis Of Springfield

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)
86
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Score Details

5 stars
85%
4 stars
8%
3 stars
1%
2 stars
2%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
11
Total ReScores™
4.4
ReScore™ Average
86
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(703) 776-9040
No Business Hours Provided

Business Hours

* No Time Zone Provided
7615 Loisdale Road Springfield, VA 22150
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)
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Recent Reviews
JO
gravatar
Jeff O.
Springfield, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/20/2026
0
Category: Sales
Constant poor communication and no loaners available
When we purchased the car the experience was exceptional. The quality of the car is exceptional. The quality of the service is horrendous. I cant say the service work they do is bad per say. I can say that they don't answer the phone. They don't return calls. They run out of loaners all the time. They tell you one thing then something else happens completely. Next car will be a Lexus. Of maybe Lindsey Lexus can start selling genesis. The learned how to compete on the quality of the car but not on the service end.
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