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SureCritic / Genesis Of Plano
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Genesis Of Plano

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(14 Reviews)
42
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Score Details

5 stars
67%
4 stars
13%
3 stars
11%
2 stars
5%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
3
Total ReScores™
5.0
ReScore™ Average
42
Net Promoter Score ®

Business Details

Categories
Contact
(972) 867-5000
No Business Hours Provided

Business Hours

* No Time Zone Provided
909 Coit Road Plano, TX 75075
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Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(14 Reviews)
Write a Review
Recent Reviews
Verified Customer
Allen, TX
2017 Genesis G80
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2021
verified customerVerified Customer
9
Category: Service
Very friendly setting up appointment.
Even though I didn't wait to have my vehicle fixed, I noticed the waiting room was small and did not seem like a Genesis dealership. Ease of setting up a time to be serviced though. Very friendly phone staff.
CRAIG E., SERVICE MANAGER from Genesis Of Plano responded on 12/22/2021 06:22 AM

Thnak you for your feedback. We are starting a remodel first quarter next year. Thanks Craig

Craig Ellis Service Manager 972-202-2168
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