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SureCritic / Genesis Of Palm Springs
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Genesis Of Palm Springs

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(71 Reviews)
84
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Score Details

5 stars
86%
4 stars
7%
3 stars
2%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5Overall Rating 1.6/5
5
Total ReScores™
4.2
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(760) 844-7982
No Business Hours Provided

Business Hours

* No Time Zone Provided
3919 East Palm Canyon Palm Springs, CA 92264
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(71 Reviews)
Write a Review
Recent Reviews
GT
gravatar
Gene T.
Beaumont, CA
2018 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
verified customerVerified Customer
10
Category: Service
Amazement
My first experience with maintenance for my Genesis. We are low mileage users so only have the car maintained once a year. Appointment was easily made and day of service was handled with courtesy and professionalism. I was notified once that the car would soon be ready. The waiting area was comfortable and accommodating. Coffee was available. The service was prompt. When notified the car was ready I was shown the payment area. Upon presentation of the bill, I was amazed at how reasonable the cost was. Previous automobile was a Jaguar. I was never amazed at how reasonable the cost was!! Entering into the car found it to be clean inside and out. Total experience was A +. Kudos to Hyundai. Sonya
ALYSSA L S., CXI Manager from Genesis Of Palm Springs responded on 03/10/2022 10:33 AM

Good morning Gen, thank you for your feedback! We appreciate your patience as we are currently under renovations, we greatly value and appreciate you. We can't wait to show you our new facilities & dealership soon! Thank you again and we are here anytime you may need us! 

Alyssa Salazar
CXI Manager
Palm Springs Hyundai & Genesis 
760-202-8888 ext. 310
asalazar@pshyundai.com
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