Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I did not receive spare key, electronic key car, code for 3 year free charging, not even the wheel lock key. I have been trying to get the dealer to respond for over 10 days! I have tried getting the owners email, no luck. I talked with the store GM, no luck. I have field a complaint with Genesis corp, no luck. I have a few options left but seriously don't want to go there. I hope this can be worked out. I am still shocked that a so called "luxury barns" treats it buyer like this. Wish me luck