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Genesis Of Longview

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(10 Reviews)
21
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Score Details

5 stars
70%
4 stars
13%
3 stars
3%
2 stars
<1%
1 star
13%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
21
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(903) 663-8710
No Business Hours Provided

Business Hours

* No Time Zone Provided
3680 North Highway 259 Longview, TX 75605
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Sales Department's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(10 Reviews)
Write a Review
Recent Reviews
DS
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Dave S.
Prosper, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2022
0
Category: Sales
Terrible dealership
Terrible! Stay away from this dealership. I bought GV80 6 months ago. I signed up GAP and extended warranty back then, but the finance team didn't mention about deductible, and they said it would be 10 year coverage but actually it was 9 year coverage along with deductible. Before a month passed, I requested to cancel GAP and extended warranty, and kept requesting to send the refund to Genesis finance which is my auto loan company. But these guys are still holding the refund and never responded to me. I have been calling and leaving messages hundreds times but they have never responded. I am sick of these guys who are terrible. Maybe I better talk with attorney to make it right. Terrible dealership ever!!!
DS
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Dave S.
Prosper, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2022
0
Category: Sales
Terrible dealership
Terrible dealership. I already left my comment at google. I bought GV80 6 months ago signing up GAP and extended warranty. but the finance team didn't mention about deductible, and they said it would be 10 year coverage but actually it was 9 year coverage along with deductible. Before a month passed, I requested to cancel GAP and extended warranty, and kept requesting to send the refund to Genesis finance which is my auto loan company. But these guys are still holding the refund and never responding me. I have been calling and leaving messages so many times but they have never responded. I am sick of these guys who are terrible. Maybe I better talk with attorney to make it right. Terrible and horrible dealership ever!!!
DS
gravatar
Dave S.
Prosper, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2022
0
Category: Sales
Terrible dealership
Terrible dealership. I bought GV80 6 months ago signing up GAP and extended warranty. but the finance team didn't mention about deductible, and they said it would be 10 year coverage but actually it was 9 year coverage along with deductible. Before a month passed, I requested to cancel GAP and extended warranty, and kept requesting to send the refund to Genesis finance which is my auto loan company. But these guys are still holding the refund and never responding me. I have been calling and leaving messages so many times but they have never responded. I am sick of these guys who are terrible. Maybe I better talk with attorney to make it right. Terrible and horrible dealership ever!!!
DS
gravatar
Dave S.
Prosper, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/24/2022
0
Category: Sales
Terrible dealership
Terrible dealership. I bought GV80 6 months ago signing up GAP and extended warranty. but the finance team didn't mention about deductible, and they said it would be 10 year coverage but actually it was 9 year coverage along with deductible. Before a month passed, I requested to cancel GAP and extended warranty, and kept requesting to send the refund to Genesis finance which is my auto loan company. But these guys are still holding the refund and never responding me. I have been calling and leaving messages so many times but they have never responded. I am sick of these guys who are terrible. Maybe I better talk with attorney to make it right. Terrible and horrible dealership ever!!!
JR
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John R.
Longview, TX
2022 Genesis G70
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2021
verified customerVerified Customer
8
Category: Sales
Purchasing my G70
Everything and everyone so far has been more than helpful with any questions that I have
KP
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Kimberly P.
Bullard, TX
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
verified customerVerified Customer
Category: Sales
Great Dealership
This dealership is exceptional; from sales to finance to service I was extremely pleased and will definitely buy another vehicle here
Recommended
MH
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Michael H.
Longview, TX
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2021
verified customerVerified Customer
Category: Sales
Amazing customer service
I couldn’t have asked for a better experience in buying a vehicle. Jason Clayton explained the car to me from top to bottom and the dealer ship worked so good to get us the payment we wanted.
Recommended
DW
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Donald W.
Longview, TX
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
verified customerVerified Customer
Category: Sales
Great car, Great Staff
I had an awesome purchase experience. Staff was very helpful and informative. Financing was straightforward and more than fair. I love my Genesis g70! So much fun to drive and so much luxurious features!
Recommended
PT
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Peter T.
Holly Lake Ranch, TX
2019 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2019
verified customerVerified Customer
Category: Sales
Teamwork!
So far my experience with Genesis of Longview has be a pleasure, and I feel the future will be more of the same. I checked my account that I had with Ford Credit and found out that the note has been paid off. I should hear from the folks at Genesis Financial soon, thus completing that aspect of the deal.
Recommended
AB
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Alonzo B.
Shreveport, LA
2019 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
verified customerVerified Customer
Category: Sales
Knowledgeabe people, not pushy and friendlyness.
Great place to buy a car. Go see Taylor.
Recommended
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