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SureCritic / Genesis North Orlando
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Genesis North Orlando

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(37 Reviews)
30
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Score Details

5 stars
75%
4 stars
9%
3 stars
6%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
3
Total ReScores™
4.7
ReScore™ Average
30
Net Promoter Score ®

Business Details

Categories
Contact
(407) 628-4343
No Business Hours Provided

Business Hours

* No Time Zone Provided
1150 N. Orlando Ave. Winter Park, FL 32789
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Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(37 Reviews)
Write a Review
Recent Reviews
HO
gravatar
Heather O.
Orlando, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/21/2024
0
Category: Service
Awful
This dealership is truly awful! We TRIED to buy a car from them back in 2019 except the salesperson just kept delaying so we bought it somewhere else. Then, my G80 has a SERIOUS recall, so I called them all for them to say, it could possibly take 2 appointments. The first one is to see if the part has to be replaced! According to NHTSA the recall isn't optional, it has to be replaced. They didn't care. I then called corporate customer service and was told the GM Roger would call back in 48 hours. It has now been 6 days. Hope you enjoy the communication with the FTC and NHTSA as you are reported for ILLEGAL activity.
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