Business Solutions
SureCritic / Auto Repair / Gemma's Automotive & Towing Service
business image

Gemma's Automotive & Towing Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 Reviews)
98
Write a Review

Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Gemma’s Towing and Automotive Service has been serving the community for over 30 years. From our local repair shop to our 24/7 Towing and Roadside service helping people all across
Long Island. We strive for nothing but excellent customer satisfaction when helping you with your dilemma;

Because when your in a Dilemma, Call Gemma. Gemma’s Towing and Automotive Service has been serving the community for over 30 years. From our local repair shop to our 24/7 Towing and Roadside service helping people all across
Long Island. We strive for nothing but excellent customer satisfaction when helping you with your dilemma;

Because when your in a Dilemma, Call Gemma.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(516) 481-5207
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
324 UNIONDALE AVE UNIONDALE, NY 11553
Get Directions
Gemma's Automotive & Towing Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(44 Reviews)
Write a Review
Recent Reviews
HT
gravatar
Harriet T.
Arverne, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
10
Extraordinary location and service!!
This is a little long but necessary. Gemma towed my car from a bad car accident. When I called the business, they were very professional; both informative and helpful. When I went to the shop, I can emphatically report that their business was the cleanest automotive/towing shop that I have ever seen in my life. I am nearly 70. Even the workers' uniforms were clean; they did not look as bad or as battered as others in similar businesses. The bathroom was meticulously clean and I told the owner personally. I also appreciated the fact that the tow driver put all of the accident debris in my car. It is evidence of where the car debris landed at the scene of the collision. If I ever needed a tow from any destination or need any auto body repairs, I would not hesitate to call Gemma; they will have my business!!
DH
gravatar
Darvin H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
10
Awesome
Customer service was magnificent
AH
gravatar
Ashley H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
10
Great service
Would highly recommend going her. Great service and super friendly people!
HG
gravatar
Hannah G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
10
Good experience
They were informative, could fit me in and was quick to service
LG
gravatar
Lauren G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Great service!
Everyone at Gemma’s is so knowledgeable and helpful! Will be back!
MP
gravatar
Michelle P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Always very pleasant and they do great work with 2 of my automobiles
Excellent work on my 2 automobiles
WB
gravatar
Wayne B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
9
Drop truck off for brakes Rick adjust when applying brakes It was making a humming noise.
I usually drop my car off in the morning, first thing in morning @ 7:00 by making an appointment and then pick it up after finish working
RS
gravatar
Richard S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Best auto repair shop around
A+ auto repair and towing facility. Cannot recommend them enough
JH
gravatar
Joe H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Quality Auto repair
Good honest people and quality care!
RS
gravatar
Ron s.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
10
Very Honest and Very Trust Worthy
Joe, Joe Jr, and Richie are the most honest mechanics I know
HS
gravatar
Herb S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2024
10
Started car and immediately diagnosed problem.
Outstanding and courteous service. Highly recommended.
CF
gravatar
Chelsea F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2024
9
Great service fast and efficient
Everyone was very nice and accommodating found the problem with my car and fixed it with in 2 hrs
LC
gravatar
Leana C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
10
Excellent service thank you
5 star service thank you
LC
gravatar
Leana C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2024
10
Best ever
Super fast service and best customer service ever when dealing with anyone
GC
gravatar
Gregory C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2024
10
Excellent customer service
Gemma’s Auti is excellent in customer service
Displaying Review 1 - 15 of 44 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.