My insurance company provided this shop to take my car in. I called on Monday and they told me I needed an appt. It was scheduled for Wed @ 9am. I arrived at 850am and someone came out asking me about my schedule and if I could come back at 10am because they had a meeting at 9am. I told them no I wasn’t coming back. They sent out a female who told me I needed to pay my deductible. I said I don’t even have an estimate and neither does my ins company so why would I pay the deductible without knowing if I’m bringing my car in for them to do the repairs. What a joke this company is!! It would have been nice to be informed at the time my appt was scheduled.
TG
Tess G.
Vacaville, CA
10/31/2018
Great Customer Service
The front desk were accommodating. Mr. Pritt G. one of the G & C mechanic staff who was handling my 2017 Rav4 hybrid that was rear ended last August. Mr. Pritt, attended to my first car, 2nd and next was my new 2017Toyota Rav4, Him and his team mate John, did a very good job and did all their best to accommodate my request of using all the EOP manufacturing parts, making my car as mint as it was before the rear end collision. Yes, the repair was done on time and paid, yet I still say Thank you to Mr. Pritt G. and team mate in public. You did a great job.
Recommended
MR
Maria G. R.
Hyundai
12/29/2017
Verified Customer
Category: Collision
Everything went great!
Recommended
This review was collected via phone interview by CSi Complete
RR
Rafael R.
Acura
12/27/2017
Verified Customer
Category: Collision
They were reliable and really polite!
Recommended
This review was collected via phone interview by CSi Complete
MB
Mary B.
Ford
12/27/2017
Verified Customer
Category: Collision
Everything that they promised was delivered!
Recommended
This review was collected via phone interview by CSi Complete
WW
Willie W.
Audi
12/26/2017
Verified Customer
Category: Collision
It was GEICO's choice, that's the repair shop they recommended me to.
Recommended
This review was collected via phone interview by CSi Complete
CD
Carlos D.
Toyota
12/19/2017
Verified Customer
Category: Collision
I was given communication updates and was well informed!
Recommended
This review was collected via phone interview by CSi Complete
SB
Shirley B.
Hyundai
12/15/2017
Verified Customer
Category: Collision
My insurance company referred me.
Recommended
This review was collected via phone interview by CSi Complete
RS
Richard S.
Toyota
12/14/2017
Verified Customer
Category: Collision
I have known the owner since I came to this country!
Recommended
This review was collected via phone interview by CSi Complete
SH
Scott H.
Ram
12/14/2017
Verified Customer
Category: Collision
They helped out with the rental car, and they were very fast!
Recommended
This review was collected via phone interview by CSi Complete
JJ
Justin J.
Hyundai
12/13/2017
Verified Customer
Category: Collision
The are very professional and helpful with handling insurance companies, Phil did an awesome job and gave great service!
Recommended
This review was collected via phone interview by CSi Complete
EG
Edelmira G.
Nissan
12/13/2017
Verified Customer
Category: Collision
I like what they did with my car and they are great people to work with!
Recommended
This review was collected via phone interview by CSi Complete
LB
Ltc Joseph B.
Chrysler
12/13/2017
Verified Customer
Category: Collision
They were excellent through the whole thing!
Recommended
This review was collected via phone interview by CSi Complete
JA
Julian A.
Honda
12/12/2017
Verified Customer
Category: Collision
GEICO referred me to them.
Recommended
This review was collected via phone interview by CSi Complete
CJ
Christina J.
Nissan
12/12/2017
Verified Customer
Category: Collision
I was completely happy, the repairs were done and it looked good! They also cleaned it for me!
Recommended
This review was collected via phone interview by CSi Complete
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