business image

Friend-Lee Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(874 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years. Friend-Lee Automotive's record of quality service, Friend-Lee Automotive has been selected as a Car Care Council certified inspection station and as an Ohio E-check certified repair center. Friend-Lee Auto has also received the AAA Certificate of Excellence for the past few years.

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(440) 582-7190

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7437 Royalton Rd North Royalton, OH 44133
Friend-Lee Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(874 Reviews)

IZ
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Iris Z.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great experience
I have used FriendLee for over ten years. Always good service.

DG
Dennis G.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Dennis said they call him to update him on his vehicle, and they provide good prices. He suggested to keep up the good work.
Recommended

MO
Mark O.
OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
Category: Service
Mark said they were polite, provided honest service and fair prices. He added that they don't sell something that is not needed.
Recommended

JL
Jennifer L.
Broadview Heights, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
Category: Service
Jennifer said they did a quick and good job.
Recommended

MH
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MARYANN H.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Very helpful and kind
Really like the people there...Jim especially he gives me details and explains everything

SJ
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Sharon J.
Aurora, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Assessment for brakes
They are awesome. Friendly, honest, reasonably priced, efficient. I would not take my car anywhere else.

ED
Ed D.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Ed said really nice, they did a good job, easy to work with and great guys.
Recommended

RJ
Rick J.
Richfield, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Rick said they were fair, honest and did what they said they would do, he often recommends them.
Recommended

Verified Customer
North Royalton, OH
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/30/2025
verified customerVerified Customer
5
Defective Wipers
Had my wipers replaced recently. They split. Charged me for new set.

KH
Kathy H.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Kathy said the business was able to get her vehicle in fast, the guy was very fast and fixed it, she was able to be on her way within a couple hours.
Recommended

BB
Bobby B.
BROADVIEW HTS, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
Category: Service
Bobby said that they were good. He was not knowledgeable about vehicles, he helped him to understand what was going on and the prices were fair.
Recommended

JC
John C.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
John said he did everything he asked him to and explained some things, and he was happy with the results.
Recommended

SG
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SAMANTHA G.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Excellent service
I have a hard time trusting anyone when it comes to taking my car as I’m afraid I will get taken advantage of being a female. The staff here was extremely helpful and knowledgeable and gave me an extremely fair price. I will be back!

CM
Cole M.
Sterling, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Cole said the service was always immaculate, they did such a good job and treated him very well. They gave him accurate estimates, there was no shady business and he recommends them 100 percent.
Recommended

ME
Mike E.
Strongsville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
Mike said they are great.
Recommended
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