business image

Freehold Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,632 Reviews)
84

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
325
Total ReScores
4.9
ReScore Average
84
Net Promoter Score ®

Business Details

About

Freehold Hyundai is conveniently located on Route 9 in Freehold, NJ. Our factory trained technicians are available Monday through Saturday to assist with your vehicle repair and maintenance needs. Enjoy comfortable seating in our Service Center, complete with entertainment choices of cable television or Netflix movies! We also offer Freehold Hyundai is conveniently located on Route 9 in Freehold, NJ. Our factory trained technicians are available Monday through Saturday to assist with your vehicle repair and maintenance needs. Enjoy comfortable seating in our Service Center, complete with entertainment choices of cable television or Netflix movies! We also offer complimentary wifi service and coffee! ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(732) 625-1200

Business Hours

Mon
7:30 AM - 6:30 PM
Tue
7:30 AM - 6:30 PM
Wed
7:30 AM - 6:30 PM
Thu
7:30 AM - 6:30 PM
Fri
7:30 AM - 6:30 PM
Sat
7:30 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4065 US Route 9 North Freehold, NJ 07728
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(6,632 Reviews)

VC
gravatar
Valerie C.
Old Bridge, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/22/2024
0
Category: Service
LIES, LIES AND MORE LIES!!!
My 2019 Tucson has ONLY ever been serviced by Freehold Hyundai (or has it?)
I say this because I am beginning to have doubts that they ever fixed anything.
Once again, my Tucson is blowing driver’s side brake lights even AFTER a new wiring harness and bulb was installed a mere 5 months ago.
Paperwork from January states an OEM bulb was installed, yet when it blew and went in for service on 6/20/24, they claim the problem was the fact that it wasn’t a factory bulb?!?!
The service manager even said “we must have put in a non-OEM bulb last time” WHAT?!??
Unfortunately, I’ll have to go back up there and bring this to their attention yet again and listen to more of their backpedaling.
I’ll wait for Corporate to contact me again after they read our Customer Satisfaction Survey…if I even get one since their computers were down.
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