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Fred's Auto Repair of Briarcliff Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,223 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5Overall Rating 2.4/5
5
Total ReScores™
5.0
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Went to work for Wallace Scott in 1966 at the age of 16, he took me under his wing and trained me in the shop. In 1974 I decided to go to work for myself and opened a repair shop.

At the location I'm at today. We do general auto Went to work for Wallace Scott in 1966 at the age of 16, he took me under his wing and trained me in the shop. In 1974 I decided to go to work for myself and opened a repair shop.

At the location I'm at today. We do general auto repair from New York State inspections to all aspects of car maintenance. From oil changes, brakes, a/c repair, front end work, check engine light diagnostics, engine replacement, headlight to tail light and everything between, we got you covered. ...more

Categories
Car Maintenance, Oil Change, Import Auto Repair
Contact
(914) 762-1131
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
581 N State Rd Briarcliff Manor, NY 10510-1556
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Fred's Auto Repair of Briarcliff Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,223 Reviews)
Write a Review
Recent Reviews
Verified Customer
Ossining, NY
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
car was broken. now it’s fixed
as always fred’s fine and friendly service makes the wheels work
DM
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DONNA M.
Ossining, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Fred's just saved me a bundle!
The check engine light was on. Warning lights all over the place. I got it to Fred's for a diagnostic. Nothing dangerous, but there was a malfunction in the heat sensors. The team could have fixed that problem, which would run about $1500. But instead, Kristina showed me an obscure notification from Subaru that indicated the failure was under a special extended warrantee--but only if I took it to an authorized Subaru service station. I did. She was right. They fixed it, no charge. I'm bowled over by this level of customer service and courtesy. Fan for life.
PB
Paxton B.
New York
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
Category: Service
Paxton said they were the best.
Recommended
BM
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BARNETT M.
Ossining, NY
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
New York State Inspection and check-up
Again, the service was impeccable. I was offered honest opinions about what work needed to be done, and what work will need to be done next year. Over the past twenty years, I have found Fred's Auto Repair to be trustworthy and reliable. My family is fortunate to have found them.
SS
Stan S.
New York
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Stan said he made an appointment and it was kept by the business. Their receptionist was very knowledgeable about the service of the vehicle and he was so impressed with her knowledge that he is making them his new place to take his vehicle for minor repairs.
Recommended
TM
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Thomas M.
Ossining, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
10
Another Excellent Experience!
Once again I can not thank Fred and his gang for the excellent experience they performed. I needed front and rear stabilizers replaced. The job was done beautifully; no more shaking and noisiness! Again they supplied me with rides to and from home and the best thing was the charge was much less than quoted. This crew is wonderful! Again I can not thank well enough!!
CM
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CAROLE M.
Ossining, NY
Audi A6 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
devoted customer
As always, quick and efficient as well as very nice to deal with
JC
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JANE C.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Brake and rotor replacement
I brought the car in for a 10:00 am appointment and the car was finished in an hour! Since I had to wait for the car, Kristina did her best to have it done for me in the least amount of time and it was greatly appreciated!
PC
Pat C.
New York
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Pat said they are fast, they are the best and they explained everything to her quickly. They found the issues and are currently working on the vehicle. The prices are fair, and they were highly recommended to them.
Recommended
KW
Kevin W.
New York
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Kevin said they are very good to him, able to make the deadline. It went smoothly, got the work done in timely fashion, good price, and he's happy with everything.
Recommended
MV
Michael V.
Briarcliff Manor, NY
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Michael said they were very professional, prompt, and great all around.
Recommended
JS
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JOHN S.
Ossining, NY
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Always the best
Fred has been keeping my cars running since the 1980s!!
MS
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MATT S.
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Service was great
Always happy when we get our car serviced at Freds
DM
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DIANE M.
Briarcliff Manor, NY
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Quick & Reliable Assistance
I am extremely grateful to Fred, Christina and Johnathan for their quick response and assistance during my frightening experience. Thank you SO MUCH for your RELIABILITY !
DF
Danny F.
New York
Porsche Macan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Danny said they were very pleasant and the place was clean. He said they took care of him right away. They told him what they were going to do and what it was going to cost.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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