business image

Frank's Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(958 Reviews)
74

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
74
Net Promoter Score ®

Business Details

About

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
...more

Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(512) 805-0144

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
328 S Guadalupe St San Marcos, TX 78666-6310
Frank's Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(958 Reviews)

BM
gravatar
Beverly M.
Spring Branch, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/21/2025
0
New Braunfels-fraudsters
My granddaughter had an issue with her jeep. My ex daughter-in-law and her took it to Frank’s. I agreed to pay half of the final bill. Yesterday, Chris called me and we discussed payment. I told him a number of times I was only going to pay half after warranty and I made him go over the figures.. he said total bill was about $790 refund on the warranty for the part would take it down to about $400, my half was 197. I gave him payment. I find out today that after I paid my half he went to his boss and had the bill reduced so that I was picking up the whole thing. And he’s saying that was the instructions from them. Chris even tried to deny he talked to me at first.


This is the second time they’ve had to repair the same thing because it didn’t hold the first time. If I was you, I’d go somewhere else. Just my opinion.
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