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Frank's Automotive

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(955 Reviews)
75
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
75
Net Promoter Score ®

Business Details

About

Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service
Frank’s Automotive, Inc. is a company headed by professionals who have worked for years in all areas of the motor industry to develop new products, systems and services. You can rely on us for quality service and complete satisfaction. We are leaders in the automotive repair industry.

This business takes quality and customer service seriously. Frank’s Automotive, Inc. follows a strict code of ethics so our customers will know upfront what to expect. As a part of this code, we pledge to perform high quality diagnostic and repair services.

Frank’s Automotive, Inc. believes in quality. We exercise reasonable care for the customer’s property while it is in our possession. Frank’s Automotive, Inc. has assembled the best team of technicians in the area to ensure you a perfect job every time.
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Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(512) 805-0144
Closing in 2 minutes
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
328 S Guadalupe St San Marcos, TX 78666-6310
Frank's Automotive's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(955 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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Sydney P.
San Marcos, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/06/2021
0
DO NOT GO HERE. $$$$$$$$$
I had went in because my sunroof was jammed. I called then went in the next day and the man who helped me informed me that a man that works at VW onion creek was there to help too. I was under the impression they would fix it (as one would think.) I went in and he was very charismatic and chatty which makes you feel like you can trust them. I walk out, paid, and the cover to the sunroof was making weird sounds and wouldn't open all the way. I turned the knob to open the roof and it didn't open either. I walk back in and ask why it's not opening and he says, "yeah I told you not to open it." I was like ???? I asked and paid for y'all to fix it? He comes at me with "no you asked us to close it so that's what we did and I have it right here on the computer that's what you asked. Repairing it all would be $1500" trying to make it seem like I'm dumb and that he's not in the wrong. Not transparent about anything. Mind you this entire conversation is AFTER I pay. So there was nothing I could do but let the public know not to go here if you're a college student or a young woman - it's just messed up. I will never be taking my car, business, or money here ever again. The smiles and fake small talk is so see through. Unless you want to get scammed, I suggest not to go here.
$230 for them to ONLY CLOSE my sunroof. $220 for labor. $8 for a part. THEN I get in my car to see they literally just ripped off the piece I was told they would repair. Left in my car for proof! YEAH NEVER GO HERE.

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Austin d.
San Marcos, TX
This review violates the SureCritic Review Policy.

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