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SureCritic / Frank & Sons Autobody
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Frank & Sons Autobody

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(4 Reviews)
60
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Score Details

5 stars
80%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
20%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
60
Net Promoter Score ®

Business Details

Categories
Contact
(718) 822-6726
No Business Hours Provided

Business Hours

* No Time Zone Provided
1530 Stillwell Ave Bronx, NY 10461-2212
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Frank & Sons Autobody's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(4 Reviews)
Write a Review
Recent Reviews
KP
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kECIA P.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
10
aWESOME sHOP!
They were awesome! Dominic (Mr. Spaghetti and Meatballs)! Thank You for the trust that I gained in you as an auto person to take care of my 20 year old Solstice!. She is Beautiful you did a beautiful Job! Costly yess! But very thoughful! Your shop is amazing the layout comfortable and clean. The car was taken care of and worked on in a well lit area where I could see the technician could work not in a rush but in leisure to sew his craft. I mean there was no junk all over the place and evryone there was happy to be working for you doing what they do very well. Thank you for this! I am so super Paranoid about my car. We have a relationship for life. Lastly I left 20.00 in the car and did not know it and it was there waiting for me. Awesome experience for me.
KP
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kECIA P.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
10
aWESOME sHOP!
They were awesome! Dominic (Mr. Spaghetti and Meatballs)! Thank You for the trust that I gained in you as an auto person to take care of my 20 year old Solstice!. She is Beautiful you did a beautiful Job! Costly yess! But very thoughful! Your shop is amazing the layout comfortable and clean. The car was taken care of and worked on in a well lit area where I could see the technician could work not in a rush but in leisure to sew his craft. I mean there was no junk all over the place and evryone there was happy to be working for you doing what they do very well. Thank you for this! I am so super Paranoid about my car. We have a relationship for life. Lastly I left 20.00 in the car and did not know it and it was there waiting for me. Awesome experience for me.
FG
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Fernando G.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/26/2024
verified customerVerified Customer
0
Untrustworthy
Promised to use all original OEM parts for my repairs then went behind my back and installed 3rd party alternate parts and a recycled part instead. Although the price difference in parts was less than $200, they tried to charge me $1900 for upgrading to the originally agreed upon OEM parts.
Domenico A. from Frank & Sons Autobody responded on 08/28/2024 06:01 AM

Dear Fernando, We're truly sorry to hear about your recent experience. We understand the importance of transparency and delivering on promises, especially when it comes to using original OEM parts for repairs. We value your feedback and take your concerns seriously. Please know that we're committed to resolving this matter to your satisfaction. We'll be in touch soon to address this issue directly. Thank you for bringing this to our attention. Sincerely, Frank & Sons Autobody

MW
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Margaret W.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2022
verified customerVerified Customer
10
Excellent
Entire office ladies was very helpful arranging Towing and secure vehicle safely for Geico appraiser appointment Body shop team takes time to Listen and address my concerns Luis took the time to Explained the work done in Details and Updates. Thanks to the Entire staff at Frank and Sons for a smooth transaction to completion sincerely Margaret White
Displaying all 4 Review
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