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Fox Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 Reviews)
100
Write a Review
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Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(714) 427-5870
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
1311 E Saint Gertrude Place Bldg C Santa Ana, CA 92705
Get Directions
Fox Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(114 Reviews)
Write a Review
Recent Reviews
SK
gravatar
Shams k.
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Last minute Repair
I am thankful that they were available on a Saturday. Many shops were not open to do the battery replacement for my BMW X3. Their price was the best I could find and their service was amazing. The shop is very very clean, which you do not see in most shops. The only thing that I was not happy about was having to wait so long for a battery delivery, which is actually not the shops fault. It was the outside 3rd party service that was suppose to deliver it. The 3rd party service never ended up delivering the battery, but thankfully the shop had a better battery already available and they gave me a great deal on it as well.
I would definitely recommend this to anyone needing repairs.
Fox Auto C. from Fox Auto Care responded on 04/16/2025 08:57 AM

Thank you so much for the kind words and for taking the time to share your experience! We're really glad we could help you out on a Saturday when options were limited. We always strive to offer fair pricing and top-notch service, and it's great to hear that stood out to you—along with the cleanliness of our shop!

We truly appreciate your patience with the battery delivery situation. Even though the third-party delay was out of our control, we're happy we had a better option on hand and could get you back on the road quickly.

Thanks again for your recommendation—it means a lot to us! If you ever need anything in the future, we’re here to help.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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