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Fortier's Auto Sales & Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(170 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
4
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare
About Fortier's Auto Sales & Service
Fortier's Auto Sales & Service is the trusted name in auto repair and maintenance services for families across our area. Our team is dedicated to providing the best workmanship and customer experience possible, with ASE-certified technicians on staff to service your vehicle.

As a NAPA AutoCare Center, we back qualifying work through nationwide warranty. Our shop uses high-quality parts and meets all requirements necessary to provide the automotive service and customer service you expect and value from your service provider.

Since 1927, our shop has been providing honest service and fair prices from an experienced staff that offers fast and reliable service. Our family shop offers trusted and reliable service.

We appreciate your patronage and believe in integrity and honesty. Our staff is available to answer any questions and ensure your experience is a positive one. Our goal is to keep you moving through the years with a reliable vehicle.

Don't Compromise; Get Fortierized!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(508) 674-6846

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
605 Globe St Fall River, MA 02724

Affiliations

AAA - Approved Auto Repair
ASE
NAPA
Fortier's Auto Sales & Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(170 Reviews)

LR
Lesley R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service
Quality service 100% of the time

ML
Maureen L.
Tiverton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Automotive repair
Knowledgeable and courteous staff and technicians

DR
David R.
Dodge 1500 Classic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Had a great experience with Fortier’s Auto
I had a set of tires mounted and installed on my RAM at Fortier, and I was very impressed with both their service and competitive pricing. The team was efficient and courteous throughout the process. I would highly recommend Fortier to others. Additionally, I noticed they offer some attractive deals on vehicles for sale.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/12/2025 09:47 AM

We're delighted to hear you had a great experience with us! It sounds like your RAM is riding on clouds now with those new tires. Our team takes pride in being efficient and courteous – we always aim to roll out the red carpet (figuratively, of course) for our customers. And yes, we do have some pretty tempting deals on vehicles, so if you ever feel like you need a vehicle upgrade, you know where to look. Happy driving!


DC
Denise C.
Tiverton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Service
This is a great place to go for great service. These guys are knowledgeable, professional, and respectful. I have been going to them for years and even purchased a car from them. They are the best!
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/09/2025 09:38 AM

We're glad to hear that you find us a great place for service! It’s always a pleasure to assist someone who knows the ins and outs of our business. Your loyalty over the years has been invaluable, and it seems like you might just be our biggest fan—right up there with coffee and morning jogs! We're here to keep that car of yours running like a dream. Cheers to more years of great service ahead!


DB
Dave B.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Very good service.
Identified and repaired my vehicle in a prompt and timely manner.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/08/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s great to hear that we were able to get your vehicle sorted out quickly—after all, nobody enjoys a car with a mind of its own! If you need any more assistance, you know where to find us. Safe travels on the road ahead!


CW
Carol W.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Fortier’s provides excellent service
Fortier’s service is superlative! I wouldn’t think of going anywhere else for quality car repair
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/06/2025 09:37 AM

We’re glad to hear that our service hit the mark! Quality car repair is what we aim for, and it's fantastic to know you're steering your way back to us for all your automotive needs. If your car could talk, we bet it would agree! Your support means a lot to us.


RS
Robin S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
My Experience
Very friendly, polite and, most importantly, very knowledgeable and honest.
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/01/2025 09:36 AM

We appreciate your feedback! It's great to hear that our team made such a positive impression with their friendliness and expertise. After all, honesty is the best policy, especially when it comes to your vehicle. If you have any more questions or need assistance in the future, just holler!


JS
Jason S.
Westport, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fantastic service
Timely repairs and great prices!!
Justin F. from Fortier's Auto Sales & Service Inc responded on 04/01/2025 09:36 AM

We're delighted to hear that you found our repairs timely and our prices friendly! We always aim to keep things running smoothly—both your vehicle and your wallet. If you need anything else, just give us a holler. Your ride deserves the best!


RL
Rodolfo L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
7
Fixed a timing issue
They fixed my trucks timing issue the belt went loose and it wouldnt start they did a good job
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/30/2025 09:38 AM

We're glad to hear that we got your truck back on track! Timing issues can be a real headache, so it's great to know our team could tighten things up for you. If your truck has any other surprises up its sleeve, don’t hesitate to bring it back. We're always here to help make sure your ride runs smoothly!


KS
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Kathy S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
A great experience as usual.
Once again, Fortier's surpassed expectations. I feel safe knowing they take care of my car & me. Thanks to Bob, Kathy, Justin, Matt & Dave & all.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/26/2025 09:38 AM

It's fantastic to hear that Fortier's has once again hit it out of the park for you! Your safety and satisfaction mean the world to us, and we're glad our team could provide that reassurance. We’ll make sure to keep the good vibes going and pass your compliments along to Bob, Kathy, Justin, Matt, and Dave. They might just get overzealous with high-fives after this! Your trust in us is greatly appreciated, and we're here to keep your car in tip-top shape.


GS
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Gregory S.
Leesburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
How you want your mom treated.
I live 1200 miles away in Florida. These guys take care of my mother’s car for me. They do super work super nice and always have a fair price. They let her know when she needs something and doesn’t just change parts because she’s an older woman. I trust these guys 100% and I hope you will too Deeply appreciate the peace of mind they give me from far away. I’m a shop owner myself in Florida and say that these guys are truly good people. Thank you.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/25/2025 09:35 AM

We appreciate your words and are glad to hear that our service has provided peace of mind, even from 1200 miles away. It’s always nice to know that we can take care of your mother’s car while you’re focused on your own shop in Florida. We believe that quality work and honesty go a long way, and we're happy to be here ensuring her vehicle is in good shape without unnecessary surprises. It sounds like you have a solid understanding of the auto service world, which makes your trust even more meaningful. Here's to keeping those wheels turning, no matter the distance!


GS
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Gregory S.
Leesburg, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
How you want your mom treated.
I live 1200 miles away in Florida. These guys take care of my mother’s car for me. They do super work super nice and always have a fair price. They let her know when she needs something and doesn’t just change parts because she’s an older woman. I trust these guys 100% and I hope you will too Deeply appreciate the peace of mind they give me from far away. I’m a shop owner myself in Florida and say that these guys are truly good people. Thank you.
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/25/2025 09:35 AM

It's fantastic to hear that we could provide peace of mind while you're a bit far away from your mom's car! We believe that everyone deserves honest service, regardless of age or distance. It's nice to know that our approach to care and communication has resonated with you—and not just because you're in the business yourself! Your trust means a lot to us, and we'll keep on doing our best to earn it every day. Safe travels, and here's to many more miles of smooth driving for your mom!


DS
Dan S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Best place!
Highly recommended!
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/23/2025 09:40 AM

We appreciate your recommendation! It’s wonderful to know we hit the mark for you. If you ever need anything in the future, just let us know. We're always here to help keep your wheels turning smoothly!


FS
Flavio S.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Very pleased
Very professional explaining everything and in time
Matter
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/21/2025 09:38 AM

We appreciate your feedback and are delighted to hear that our professionalism and punctuality made a positive impression. We strive to keep things transparent, so if there were ever a car repair 101 class, we're hoping to ace it! If you have any questions about service in the future, we're just a call away.


SD
Starr D.
Fall River, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
They're the best!!!
They're the best
Justin F. from Fortier's Auto Sales & Service Inc responded on 03/18/2025 09:36 AM

We appreciate your support and it's fantastic to hear that you think so highly of us. It's our mission to be the best, so we held a little celebration with confetti (and maybe a cupcake or two) when we read your review. Your kind words fuel our drive to keep doing what we love. Thanks for being part of our journey!


Displaying Review 1 - 15 of 170 in total
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