My car was scheduled for an engine service, transmission fluid change and to be hooked up for a diagnostic at 2:30pm. I left my car with them, carpooled to work and expected my man to pick my car up when it was finished. I got home around 9pm and no car. Called at 8am when they opened and they "still had a few things to do." Called back at 10am and STILL "another half hour of work or so."
Why did I have an appointment set at all when it has now been 20hours without my vehicle and my already part-time work schedule is being cut into by this shop having the absolute worst punctuality possible.
I DO NOT recommend this shop if you have any sort of schedule you need to keep to.
THANK YOU for fixing our brakes. The truck runs like a new one. We are so glad that we found you, and can count one a wonderful job and at a fair and honest price. THANK YOU
Dean and his crew are so remarkably professional and thorough. No incentives could make me take my business elsewhere. I know I can trust the quality of their work and they stick to their warranty and satisfaction guarantee. What more could you ask for? They truly are the best!
Recommended
SC
Sergio C.
Corning, CA
Chevrolet S10 Pickup
05/26/2017
Verified Customer
Category: Service
Sergio said he went to this business for a diagnostic test and he passed. They had to re-do the test because they forgot to enter codes and he had to wait an additional hour.
Gino said he was completely satisfied with the service he got from this business.
Recommended
RG
Robert G.
Vina, CA
Dodge Pickup
04/25/2017
Verified Customer
Category: Service
Spoke with Frank. He said this owner spend a lot of time on the phone sending texts and not doing his job. They need to learn about customer service and handling things expediently and properly.
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Why did I have an appointment set at all when it has now been 20hours without my vehicle and my already part-time work schedule is being cut into by this shop having the absolute worst punctuality possible.
I DO NOT recommend this shop if you have any sort of schedule you need to keep to.