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Southern Team Collision Center

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(5 Reviews)
17
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
17
Net Promoter Score ®

Business Details

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Contact
(540) 362-4800
No Business Hours Provided

Business Hours

* No Time Zone Provided
6520 Peters Creek Rd Roanoke, VA 24019-4019
Southern Team Collision Center's Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(5 Reviews)

JM
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Judith M.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/14/2023
verified customerVerified Customer
0
Not satisfied
The experience was lengthy with vague updates. I was never provided an estimated repair completion date. The paint quality was fine but the door installation was not with a very noticeable wind noise. There were scratches on several locations that were not caused by the accident and were not there when we dropped the vehicle off. It was overall a very frustrating experience.

JT
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James T.
SUBA Outback Limited
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/31/2023
verified customerVerified Customer
5
O lol but not great.
Thw time to get it done was exactly what was quoted. However I have to take it back tk get the job finished due to things not being done correctly. The person that handed off the car said we would need to come back. Upon further inspection there were more issues.

SW
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Stephanie W.
SUBA Forester Premium Black Edition w/Continuously Vari
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2023
verified customerVerified Customer
8
Subaru Forrester fix
I hit a deer and it took out the front bumper pretty much but they left the scratches on my fender. Not sure why they were left. But otherwise did a good job on my car. Even detailed it for me which was nice.

LM
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Linda M.
SUBA Outback R Limited Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
verified customerVerified Customer
10
Replace outside driver mirror
Great service!

JW
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John W.
SUBA Crosstrek Premium w/Continuously Variable Transmis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/21/2022
verified customerVerified Customer
2
Poor customer service
No customer service- poor communication

Displaying all 5 Review
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