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First Stop Auto Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(502 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are Welcome to First Stop Auto Center, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair foreign and domestic vehicles, use the latest diagnostic equipment, and use top-quality brands to guarantee your car, SUV, truck, and fleet vehicles are serviced correctly while maintaining your vehicle manufacturer’s warranty. ...more

Categories
Auto Repair, Tires, Repair Shop
Contact
(773) 247-7690

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
4813 S Pulaski Road Chicago, IL 60632
First Stop Auto Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(502 Reviews)

SJ
SHERRI J.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Customer Experience
The staff was extremely fantastic! I appreciate the support and patience they had, my experience was beyond amazing.

RH
RENZO H.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Comprehensive and Friendly Service
Wonderful and timely repair. After having a setback with a faulty headlight the repair was checked and adjusted while honoring the warranty for the initial installation. Great work and a wonderful service station with hardworking mechanics.

JJ
JACOB J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
I took my car for flat tires they jumped to fx it Rarriwuy
Very organized safe place

AM
ARMANDO M.
Chicago, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/11/2025
verified customerVerified Customer
5
Tire mounting
Brought my car in to get my tires mounted and balanced, had a good previous experience so I came back to get my tires mounted but when I visually inspected my rim, I noticed my tire was scraped. Was a little bit of a wait but experience is fair for what you pay for. Definitely won’t be returning as I have to get them repainted

ED
ERICK D.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
Clean car
Thanks for performing the services needed and cleaning my car afterwards!
First Stop Auto Center from First Stop Auto Center responded on 02/19/2025 05:49 AM

You're so very welcome! It was our pleasure, we thank you fo rchoosing us and leaving us a review. Hope to see you again! Have a wonderful day.

First Stop Auto Center


VT
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Victor T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
10
Efficient
I have been taking my vehicle to this location for years, whenever I need service. Freddy is an outstanding gentleman, he always looks out for his customers and very honest
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:20 PM

Thank you so much for your kind words and your loyalty over the years! It’s always a pleasure to assist you with your vehicle needs. Freddy truly values his customers and takes pride in providing honest and reliable service. We’re grateful for your trust and look forward to continuing to serve you!

First Stop Auto Center


JA
JESUS A.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
??
Exelente servicio ? recomendado
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:18 PM

¡Muchas gracias por tu increíble reseña! Nos alegra saber que estás satisfecho con nuestro servicio. Estamos aquí para ayudarte siempre. ¡Gracias por recomendarnos al 100!

First Stop Auto Center


BQ
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BENJAMIN Q.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Experience is always great.
Been a customer for years and I recommend this shop to anyone. Thank you Freddy/Team
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 09:07 PM

Thank you for your loyalty and support over the years! It means so much to us that you continue to choose our shop and recommend us to others. Freddy and the team are grateful for your kind words and look forward to serving you for many more years to come!

Always grateful,
First Stop Auto Center 


VT
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VICTOR T.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great service
Very honest place to Visit, Freddy always looks out for his customers and will tell you the truth. God bless him and his business
First Stop Auto Center from First Stop Auto Center responded on 01/21/2025 08:56 PM

Thank you so much for your kind words and the 5-star review! We're so glad you appreciate our honesty and dedication to our customers. Freddy takes great pride in being upfront and ensuring everyone feels cared for. Your blessing and support mean the world to us. Thank you for choosing us, and we look forward to seeing you again!

First Stop Auto Center


JC
JUAQUIN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
6
Ok
Gracias
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:50 PM

Thank you for taking the time to leave us a review and for choosing us to service your needs. We’re glad to hear you had a positive experience. If there’s anything we can do to improve and make your future visits even better, we’d love to hear your thoughts. We hope you have a wonderful day!

Firestone First Stop Auto Center


EE
ELEANORE E.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2024
verified customerVerified Customer
10
Fast workers
Very pleasent place. They accodoment me. They found other issues with my car and took care of it.
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:48 PM

Thank you for taking the time to leave us a review. We're delighted to hear that you found our service pleasant and accommodating! It’s always our goal to ensure your car is in the best possible condition, and we’re glad we could address the additional issues for you. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! Have a wonderful day.

Firestone First Stop Auto Center


MW
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MARCIA W.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
10
My experience at First Stop Auto was Awesome.
Mr Freddie is the best, he always gets the job done, and he is very friendly, I just love going there to get my work done on my car.
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:44 PM

Thank you so much for choosing us to take care of your car and for taking the time to leave us a review! We really appreciate your kind words. Your satisfaction means everything to us, and we're always here to provide the best service possible. Looking forward to serving you again!

Firestone First Stop Auto Center


HM
HAROLD M.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2024
verified customerVerified Customer
10
Honda Accord Tire Change
Freddy has the great customer service, good communication, very honorable about his work and is a man of his word. Competitive pricing. I am always satisfied with the work done on my car at his shop.
First Stop Auto Center from First Stop Auto Center responded on 12/12/2024 09:12 PM

Thank yous o much for taking the time to leave us such a thoughtful review. We truly appreciate your kind words about our customer service, communication, and commitment to quality. It means a lot to us that you trust us with your car and are satisfied with our work. Providing competitive pricing and reliable service is always our goal. We're grateful for your support and look forward to serving you again in the future!

Firestone First Stop Auto Center


GS
GLORIA S.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2024
verified customerVerified Customer
10
Great customer service.
Freddy was very helpful. Went out of his way to let me know about other issues with my car. You don’t see that too often. I recommend this location.
First Stop Auto Center from First Stop Auto Center responded on 11/06/2024 06:32 PM

Thank you so much for the positive feedback! We're thrilled to hear that Freddy went above and beyond to help you and make sure you were fully informed about your car. We truly appreciate your recommendation and are grateful for your trust in our team. We look forward to serving you again in the future! Have a wonderful day.

First Stop Auto Center


LG
LINDA G.
Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2024
verified customerVerified Customer
10
New tires
I purchased 4 new tires. I felt the price was fair, the customer service was excellent and the waiting area was very comfortable. They also had my car washed and repaired my spare. I would definitely purchase there again.
First Stop Auto Center from First Stop Auto Center responded on 10/11/2024 04:31 PM

Thank you for your wonderful review! We're thrilled to hear that you found our prices fair and enjoyed our customer service, as we strive to uphold these values for our customers. It’s great to know you liked the waiting area during your time here and appreciated the complimentary car wash. We are glad to hear everything was efficiently repaired and that you left happy! We look forward to serving you again in the future! Have a great day.

Firestone First Stop Auto Center

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