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First State Fleet Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(19 Reviews)
78
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

uto & Truck Repair
Committed to Excellent Customer Service
and Quality Auto & Truck Repair at a Fair Price uto & Truck Repair
Committed to Excellent Customer Service
and Quality Auto & Truck Repair at a Fair Price

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(302) 598-9500
Visit Website
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
100 Carroll Drive New Castle, DE 19720
Get Directions

Affiliations

First State Fleet Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(19 Reviews)
Write a Review
Recent Reviews
RN
Ron N.
Delaware
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Ron said he has dealt with them for years. They are pleasant and always do quality work.
Recommended
BZ
Bob Z.
Wilmington, DE
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Bob said that they were great.
Recommended
JF
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Joe F.
Newark, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
10
Service & Scheduling
I contacted Trish in Feb 2025 and scheduled my yearly service for March/April. Dropped off the MH and within 24 hours unit was complete. Easy drop off and pickup, Trish and Keith very pleasant and cost was very reasonable.
JS
Josh S.
New Castle, DE
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Josh said the business always takes care of him.
Recommended
JM
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Janet M.
Wilmington, DE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
10
Service Review
Top Notch Company! Everyone is very knowable and friendly, from the office staff to the mechanics.
RB
Ron B.
Bear, DE
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Ron said they are good and they do good work.
Recommended
GP
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Gary P.
Middletown, DE
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
First State Fleet Service provided an excellent recommendation for a new set of tires.
First State Fleet Service provided an excellent recommendation for a new set of tires. We absolutely love the new tires. Great price and even better speedy service.
DG
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Dave G.
Middletown, DE
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
0
great repair shop
scheduling is easy, staff is always friendly, i recommend this place to everyone i know.
TB
Terry B.
New Castle, DE
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Terry said everything was informative and up-front, no hiccups or anything like that.
Recommended
GP
gravatar
Gary P.
Middletown, DE
Chevrolet
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Excellent Service
We always have excellent service from First State Fleet Service. Trish, Keith and Mick are always so accommodating to our companies needs. We highly recommend them to all of our friends and family.
MW
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Marsha W.
Middletown, DE
Ford Transit Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Feedback of service
Alway professional, accommodating, friendly and easy to conduct business with. This agency
has a good relationship with First State. Tish and Keith are awesome.
JK
gravatar
Joe K.
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Fast service
Shaking in front end - new brakes - rotated tires - oil change - great service!!
PT
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Phil T.
Earleville, MD
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Ford F-150 Truck Repair
My Ford F-150 was delivered on a Roll-off to First State Fleet with a burning smell coming from the motor and had to do with my 4-wheel drive activated in a low range while I was driving. Thinking that it would be a few days to hear from First State Fleet on the condition of my truck. I received a phone call within 4-5 hours telling the issues I was having and the repairs that were needed. The customer service and the quality of the repairs are exceptional. I live on the Eastern Shore and drive over an hour the First State Fleets quality work. Keep up the good work Mick????
LD
Lauren D.
Wilmington, DE
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Lauren said she loved the personalized care there and they always treated her like family.
Recommended
BM
Bill M.
Claymont, DE
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
Category: Service
Bill said the guys are very knowledgeable, and friendly service.
Recommended
Displaying Review 1 - 15 of 19 in total
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