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Finns Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,299 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
2
Total ReScores™
4.5
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service. PROVIDING QUALITY CAR CARE IN WEBSTER, NY SINCE 1939.
At Finns Automotive, we strive to keep our customers driving safe and reliable autos with outstanding customer service.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(585) 265-9620
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 1:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
45 E Main St Webster, NY 14580-3239
Get Directions

Affiliations

Finns Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,299 Reviews)
Write a Review
Recent Reviews
Verified Customer
Mazda CX-30
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Professional and courteous
Had an easy time booking an appointment, staff were competent and quick.
CB
Chris B.
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Fast, professional and reliable
An emergency repair was needed for our car and our current service couldn’t see it for another week and a half. I called Finn, they diagnosed the next day and repaired it first thing the day after. They were professional with a fair price. We’ll stay with our current service but it’s good to know Finn is there as backup.
NH
Nevin H.
Pittsford, NY
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Wonderful service
Had my vehicle towed in. Staff is friendly and professional. Will definitely be bringing my vehicles back for future service. Cheers!
Verified Customer
Webster, NY
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Excellent service
Very satisfied!
DP
Debbie P.
Webster, NY
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Professional service
Went in for NYS inspection. Very friendly and professional
BH
Becky H.
Webster, NY
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Friendly and quick service
I showed up with my kids to drop off our van for an inspection, with the plan to walk around the village while we waited. They were so gracious and made us a priority, so our wait was really short. The staff is so kind and friendly. We will definitely bring our other vehicle here.
RM
Rich M.
Rochester, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
0
Timeliness of service
We needed one day service and Finn was able to provide it
Verified Customer
Hilton, NY
INFINITI EX35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service
Quick turnaround getting apt. Friendly very knowledgeable experienced
AC
Adam C.
West Henrietta, NY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great work and customer service
Always great.
SC
gravatar
Shirley C.
Webster, NY
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Great service -
Always take my car where I can trust it’s taken care of like their own! -
SM
gravatar
Sarah M.
Webster, NY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Quick & easy
Brought my car to Finn’s for an oil change. I drop it off and wait, there’s plenty to do right in the area, Village bakery, right across the street! They got it done very quickly and texted me when it was done. Everyone there is so friendly!
LL
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Lloyd (Skip) L.
Webster, NY
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
6
Yearly NYS inspection.
Passed inspection. They pointed out a couple items worth looking into.
SS
Steve S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent and friendly service
The team at Finns was awesome. I brought my car there for an unscheduled visit and they squeezed me in and took care of everything and more (e.g., they even reset the time on the clock after changing the battery). Finn’s was recommended to me by AAA and I would definitely bring my car there again.
AT
Ashish T.
Rochester, NY
Tesla Model Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent and Quick service
Thank you Finn Automotive for accommodating me for NYS inspection. The service was excellent and very quick!
DC
David C.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
I'm a honest working citizen...
U have got a good worker in Paul Moose... But the guy's I've seen and delt with are good mechanics too....
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