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Faulkner Collision - Carlisle

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(22 Reviews)
84
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Score Details

5 stars
84%
4 stars
6%
3 stars
6%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(717) 254-0041
No Business Hours Provided

Business Hours

* No Time Zone Provided
2 Roadway Dr Carlisle, PA 17015-8807
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Faulkner Collision - Carlisle's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(22 Reviews)
Write a Review
Recent Reviews
TC
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Truc C.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2024
verified customerVerified Customer
10
Very pleased with the service
I was rear ended, and the shop helped guide me through the process. I’m very happy with the result. Thank you!
NH
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Nathan H.
Subaru Legacy
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/11/2024
verified customerVerified Customer
1
slow repairs, sparse communication
I hit a deer and had to take my car in for repairs. Their 'banking hours' are inconvenient and it took a month for the repairs to be complete. I didn't get any updates unless I asked for them. Upon getting the car back, I realized the driver-side window buttons aren't functional and now I have to take time off work again to bring it back. Pretty mid experience
KA
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Kelly A.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2023
verified customerVerified Customer
10
Quality service and easy insurance coordination
The process was made easy to get estimate, schedule repair, handle insurance, and coordinate a rental vehicle.
GC
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Glenn C.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2023
verified customerVerified Customer
10
Bumper repair
Was disappointed how they took care of the little damage on the bumper I sent them, there was a little trim damage on one side and they couldn,t spend half hour extra to make it right.I thought that was poor judgement on his part. Even if it cost a little extra. Don,t you think it would be the right thing to do? I was a little disappointed, other than that it was a very nice job.
LW
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Lt W.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2023
verified customerVerified Customer
10
Excellent would use again
Was rear ended in January. Just got the Subaru Forester back in mid-April. Works looks very good but I have only have it for one day. Faulkner Collision - Carlisle is Subaru certified. That gives me great confidence in the repair process. I would definitely use them again.
JK
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John K.
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2023
verified customerVerified Customer
10
Very good service
Very helpful
Would use again
LJ
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Ltc J.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2023
verified customerVerified Customer
10
My review
I was very satisfied with the service and quality of work provided.
CB
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Chris B.
Subaru WRX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/05/2022
verified customerVerified Customer
7
Fast but average work
Just look over the car or truck to make sure no spots were missed and that head lights and tail lights look how they came
CS
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Christopher S.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2022
verified customerVerified Customer
10
Timely, professional service
We highly recommend Faulkner Collision for your auto repair needs. They offer timely professional service.
SA
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Scpo A.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2022
verified customerVerified Customer
10
Service people were nice and professional
The work was completed quickly and the service team was professional.
SS
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Scott S.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2022
verified customerVerified Customer
10
.
.
CR
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Carl R.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2022
verified customerVerified Customer
7
Cut and Dry
Car was in a collision, estimation was done in good time, and I was allowed to retrieve items from my vehicle in a timely manner.
UB
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Ulrike B.
Subaru Outback
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2022
verified customerVerified Customer
7
Body work ok.. alignment not ok
Everything looks good except for the wheel alignment not done correctly.. going back on 8/23 to try again. also have the overspray cleaned off of the windshield
TH
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Teresa H.
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2022
verified customerVerified Customer
10
Professional and well dine
Brought my vehicle in for repairs and was very pleased from the first moment. The repairs were done ahead of schedule and I was informed every step of the way. A+
TS
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Teresa S.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2022
verified customerVerified Customer
10
Subaru Outback front end repair
John Reeder’s team had us back in our vehicle in 3 days. They emailed us every step of the way during the process. Their professionalism and communication is great. Will refer anybody we know needing this type of repair to the Faulkner Collision Team.
Displaying Review 1 - 15 of 22 in total
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